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problems with catalina

Since updating to Catalina, most apple apps doesn't seem to work. Can't use safari (it just hangs), Maps opens but doesn't display anything, unable to sign into my apple ID from sys pref and its noticeably slow. Even the app store doesn't load.

Anyone else having this problem?

I'm using 15" Macbook pro 2013

MacBook Pro Retina

Posted on Oct 10, 2019 1:27 PM

Reply
10 replies

Oct 16, 2019 2:13 PM in response to CrunchyMac1

Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report


and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report


Before running Etrecheck assign Full Disk Access to Etrecheck so that it can get additional information from the Console and log files for the report:




Then we can examine the report and see if we can determine what's causing the problem..



Oct 17, 2019 1:18 AM in response to Normski100

I have the same problem with Safari, but I am also unable to download Catalina, which I was hoping would fix the Safari problem. It started around the time of the Safari 13 update - Safari hangs, then mail hangs, then chrome hangs... and only rebooting the laptop (MacBook Pro 2016) allows me to do anything. If I don't use Safari, things are relatively stable.

Oct 18, 2019 9:46 AM in response to Normski100

Same for me ... I had to restart my macbook three times today in order to download my mail.


Tried updating to Catalina again but it hung at 511 mb again with a timed out error.


Then hung my system so I had to rebook again into safe mode, and then restart.


Like Normski 100 above I have restarted by laptop more in the past 3 weeks than in a decade.


Really wish this would be resolved.

problems with catalina

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