Dock not working after upgrade

Since I’ve updated to iOS 13.1.2 for my iPad Pro, some of the apps in the dock won’t work. I can reopen them on the main screens, but not when using the dock. I’ve never had trouble accessing these same apps from the dock before. Is anyone else having this issue, and do you have any idea how to fix it?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Oct 10, 2019 1:44 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2019 5:55 AM

This seems to be a frequently reported issue following update to iPadOS.


Assuming that the Apps with which you have difficulty are not in need of a compatibility by the respective developer, usual a simple restart of your device will clear to problem.


Sometimes, with third party Apps, I have found it necessary to delete and reinstall the App to clear the problem.


Hope this helps.

59 replies

Oct 18, 2019 6:52 PM in response to Knitnurse69

I have this issue to. And, as some on this thread have pointed out, the problem lies only with the recent apps side of the doc. I think there’s a related problem too. If you double click to close apps, some app windows will show up black. It turns out that they’re for apps tha aren’t even open, and you can’t swipe them away. This release is a real mess.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Dock not working after upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.