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Occasionally, not always, after the Catalina upgrade, whenever my macbook sleeps, I lose the keyboard and the touchpad.
I must use my fingerprint to log in and once I do, I have no touchpad nor keyboard. I need to reboot everytime this happens.
I have the exact same issue and I am POSTIVE it is not a hardware issue because I actually had to return my MacBook THREE times and exchange it for a new one because we though it was a hardware issue. It is not and Apple is IGNORING this issue completely which is honestly VERY ANNOYING. Nothing I tried seemed to work.
Interesting you say that. I recently have had same problem of keyboard & trackpad not responding when awaking from sleep. MBP15"2019 macOS 10.14.4. No VPN. Just started recently. Shortly after installing supplemental update to 10.14.4. I looked at my wifi list, and it was totally backward. My primary network was LAST. I didn't do that. If the mac was spending time trying to find the other 15 or so networks listed before it finally got to my primary network, that would potentially explain the delay. I changed it back so my primary network is first again. We'll see if that resolves the issue. Thanks, good idea to look at that.
I think Big Sur fixed it for me. So far, anyway. I did the post above about the "Bounce Wi-Fi" button work-around for Catalina. I have HughesNet (satellite, huge latency) which caused the freeze-after-sleep problem often. I'll post back if Big Sur turns out not to have fixed it. But so far, so good.
I did the in-place update to Big Sur from Software Update. I did not do a clean install. Still working with no freeze issues. I might point out that other things are snappier too that were related to Wi-Fi upon wake. Parallels and a couple other apps used to take a long time when starting to look up their online registration info prior to fully starting. Now all those apps just start right away. Also, even on the best Wi-Fi speed, my 2020 MBP 13" would take like 0.1s - 0.2s for the mouse to start responding. There was always some kind of lag when waking. But now with Big Sur, the mouse is immediately responsive upon wake. So I think there were several Wi-Fi-from-sleep issues causing lagging keyboard/trackpad, and it seems Big Sur has fixed them all for me.
no more annoying issues since big sur. even power management is working now. no more kernel panics after wake up. no more lost keyboards. no more blue tooth pop ups. no more temp freezes.
only apple can do this :)
hope it persists....
I Have been having the same issue on Catalina. I am currently updating to the latest Catalina update,
The same thig has been happened to me. I opened the lid and the keyboard and trackpad weren't responding but I was able to login with touch ID. I waited a few minutes and no change...
then I realized I had some Bluetooth peripherals connected (An Old Mighty Mouse) and I disconnected it.
Right away! I was able to use the trackpad and keyboard.
Just thought this thread should know if anyone is having the same problem still.
Fair warning, I haven't read this thread thoroughly and am not sure if the same info has been shared.
Clearly I'm not the only one with this issue. For me my keyboard and touchpad stopped working. Every morning it's a surprise whether or not they will be responsive. Sometimes they suddenly start working again, sometimes they suddenly stop for a few days.
For me this problem started to occur after I've updated to Big Sure (it started 3 days after the update).
Apple told me that the wire to the keyboard and touchpad isn't working anymore or I've to replace my whole keyboard and touchpad?! Quite strange it does work some days but stops suddenly on other days... Very happy (sorry for you guys still experiencing this problem) that this seems to happen more often. Strangely the problem started for me AFTER the Big Sure update.
I haven't been able to find a way to solve it. I'm just taking an external mouse and keyboard everywhere I go.
Quite frustrating!
It's not what I asked.
My problem is that the keyboard and touchpad might not work after sleep, not that the laptop delays to wake up.
Apparently not. According to the comment before yours, the forthcoming update still doesn't have a fix. Let's keep pounding Apple at https://www.apple.com/feedback/macbook.html !
Also, please remember to report this bug through the official website: https://www.apple.com/feedback/. Apple will not read the forum, so this website is the only way to be heard by them.
oops - didn't see ngowerjo latest response... Well, my 2020 macbook air has the same/similar problem to my macbook pro 2019 16inch......... so......... there you go, hey?
Try the steps in the If the previous steps don't work section.
And yet, in Feedback Assistant Apple says there are no recent similar reports to the bug I submitted last year :/
Mine says more than 10, if that would be the slightest relief?
Good news everyone, as Apple finally listened!
Same here, Late 2018 15" MBP with Catalina. I'm wondering if this is something to do with the T2 chips.
Keyboard and touchpad lost after sleep
