Occasionally, not always, after the Catalina upgrade, whenever my macbook sleeps, I lose the keyboard and the touchpad.
I must use my fingerprint to log in and once I do, I have no touchpad nor keyboard. I need to reboot everytime this happens.
Ok, I can confirm that 10.15.5 released today does not fix this issue.
For all the troubled souls like myself in this forum and beyond, here is a temporary workaround I figured out yesterday to get this gremlin out of your sight, until Apple officially fixes this.
Since the bug only occurs when Wi-Fi is on, we can create a process that automatically turns off Wi-Fi upon sleeping and turns it back on from waking up.
Copy this line to Terminal and hit Enter.
/bin/bash -c "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/master/install.sh)"
brew install sleepwatcher
to install Sleepwatcher.
touch ~/.sleep && chmod 700 ~/.sleep
touch ~/.wakeup && chmod 700 ~/.wakeup
For .sleep
#!/bin/bash
networksetup setairportpower en0 off
For .wakeup
#!/bin/bash
networksetup setairportpower en0 on
cp /usr/local/Cellar/sleepwatcher/2.2.1/*.plist ~/Library/LaunchAgents
launchctl load ~/Library/LaunchAgents/de.bernhard-baehr.sleepwatcher-20compatibility-localuser.plist
Now everything is set, go on and close the lid, wait awhile and reopen it, notice the Wi-Fi icon is off and quickly turns back on.
Although this is not the most elegant solution, it eases me from the paranoia that makes my blood frozen every time I suspect to see a yet again frozen computer. A moment of idea and inspiration just can't wait an extra 15 seconds.
I'm not an expert in these, if anyone would spot a mistake or suggest a better solution please post here, thank you.
I learned from these sources:
https://www.kodiakskorner.com/log/258
https://gist.github.com/ziadoz/7bddcf346adb89da1e990126c9f82429
https://github.com/wujunchuan/wujunchuan.github.io/issues/9
Hi. Actually you are right here. Just had the problem on my MacBook Air too! Slightly different insofar as the air doesn’t actually go as far as showing time the message that there is no physical keyboard connected, but a significant freeze nonetheless. Whether this is a router problem or a hardware / os problem, the fact remains that it didn’t happen on an older MacBook running Sierra. Think this needs a fix from apple.
Glad your issue is sorted. I wonder if my issue is different but related. Rather than having _just_ a frozen keyboard and trackpad which resolves after 15 seconds, I actually get Mac OS error messages coming up saying no keyboard is connected. I have to do a force reboot to be able to continue using my laptop. My router is also supplied by Virgin so I’m not about to start replacing it. No other computer in the house has this issue (at least none of the ones running Catalina!) so this is definitely a computer issue not a router one.
Im having this issue on a 2020 Macbook Pro running macOS Catalina.
I need to hard restart my computer to get use of my keyboard and trackpad after going into sleep mode. This is a shocking problem as I could lose everything I have been working on.
has anyone resolved this yet?
I have been having the same issue. Usually it takes 5-10 seconds to recognize the keyboard and trackpad, but sometimes more. Just now it took so long that a notification window even came up saying that I didn't have a keyboard connected! I don't buy the "reinstall MacOS" resolution whatsoever, because my MacBook Pro is literally brand new. It's a 2020 13" with 10th gen Intel, and I've had it for less than a week. So, if it's an OS issue, it came with the issue from the factory.
This is a legitimate issue that needs resolved. Maybe it's only a minor inconvenience, but I shouldn't have to sit and wait for my keyboard and trackpad to be recognized by my expensive brand new laptop.
I am having the exact same issue on 2020 MacBook Air (i5 processor), I've actually encountered this on TWO 2020 MacBook airs, as there first one I purchased was refurbished, I assumed this was the cause of the issue and was able to get a new one but am encountering the same problem again.
Installed 10.15.6, seemed not to be a problem for a few days. Until tonight.
Took 20 seconds of freezing before keyboard and mouse worked. ~did notice that during sleep it had jumped WiFi networks though which reaffirms some of the earlier comments.
I guess I can live with it - there are more important things in life
i know you what to mean, but also is embarrasing that in any place that need do something in my mbp, i took and open lid and wait if the kb and tp will work... the people around me looking and thinking..."what is he waiting for?" and i put a pocker face, counting seconds and hiting caps lock key until i see led turn on.... this is is software poblem , than nobody at apple wants to fix... those developers are using mac and dont have the problem? maybe they use windows :p
I was planning to buy another MacBook but since I've been facing this problem for some time and now I can see that it's becoming more and more common a glitch among MacBook users I'm seriously considering switching to Windows as no-one from Apple seems to looking into this problem. This is very bad company policy... sad
I figured out the same for my Macbook Pro 2018 (15")
And it looks like that somehow related to the strength of WiFi signal.
Holy crap.. How? Why?? Why Apple's developers connected together mouse, keyboard and network board?..
I have the same issue, even after many system updates from Apple. None of the updates fix it. Reinstall the system from ground up may make many problems disappear, but I've done it once to fix a bug of Catalina. I wouldn't like to reinstall again. With so many settings and app already tuned for my best, It's too troublesome to do it all over again. Maybe that's the reason Mac OS is being more and more sloppy, migrating to another computer platform is also very troublesome...
I bet I can endure it a little longer...
Even I am facing the Same Issue on my latest MacBook Pro 16" .... i have been facing the issue after i updated to MacOS 10.15.5 ... what seems to be the Problem here ?? Is it SOFTWARE OR HARDWARE ??? DID You get it resolved ??
Please Help me out ...
i talked with Apple Service over phone but nothing helped ....
YES YES YES ,,,,, ITS THE SAME PROBLEM I AM FACING AS YOURS ....... ONLY HAPPENS WHEN THE - WIFI IS TURNED ON - and Never Happens when the WIFI IS TURNED OFF ....
THANK YOU ... PLEASE KEEP POSTED AND REPLY IF YOU FIND ANY SOLUTION YET ... What Might be the Problem in Your opinion ???
Apple Guys are of NO HELP here .... PLEASE HELP
CAN YOU PLEASE ELABORATE US ... WHAT UPGRADATION YOU DID ON THE INTERNET PROVIDER SIDE ?? did you change router or something ??? will be of great help .... did the problem resolve for you ?? thanks ...
THANK YOU for taking out time to reply , Means a LOT .... Now i do not have two DIFFERENT WIFI networks with SAME Names and SAME PASSWORD...
which i Have is Two DUAL BAND Networks (ONE 2.4 GHZ and Other 5 GHZ ) FROM THE SAME ROUTER but they are of DIFFERENT NAMES AND DIFFERENT PASSWORDS ......
I will try disabling one Network and figure out if that helps ....
THANK YOU ONCE AGAIN ...
Keyboard and touchpad lost after sleep
