Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Occasionally, not always, after the Catalina upgrade, whenever my macbook sleeps, I lose the keyboard and the touchpad.
I must use my fingerprint to log in and once I do, I have no touchpad nor keyboard. I need to reboot everytime this happens.
I have the exact same issue and I am POSTIVE it is not a hardware issue because I actually had to return my MacBook THREE times and exchange it for a new one because we though it was a hardware issue. It is not and Apple is IGNORING this issue completely which is honestly VERY ANNOYING. Nothing I tried seemed to work.
Thanks for this nifty workaround. It looks like Big Sur has solved this problem for me also. , Nonetheless, I'll keep your solution up my sleeve in case it ever comes back.
will update to big sur soon. did you guys already running big sur do a clean install or did you do an update?
I did the update, not a clean install. I have had no issues in 3 days, so I won't definitely say its cured for another week or so, but its looking good.
great. thanks for the "good news". at least for now. fingers crossed!
BIg Sur system update has fixed this extremely annoying episode.................... about bloody time, Apple.
It has been fixed in Big Sur 11.0.1 stable version. Tested on my MPB 2019 13" and MBP 2019 15".
Yes, it only happens for me when WIFi if ON
Has the Big Sur update fixed this issue with everyone? I haven't updated yet, I will probably wait a month or two.
Try the following: System Preferences > Network > Advanced > Proxies. Once there, disable "Use Passive FTP Mode." This seemed to solve the problem for me immediately.
Hope this helps
For me the problem has disappeared with Big Sur. What is amazing is the unavailability of the keyboard / trackpad for several days. Here the problem may not be just software.
Same issue happens in Big Sur 11.1 on MacBook Pro
Does that mean you can't have chrome if you want to avoid the problem? Does it work after re-installing chrome?
Keyboard and touchpad lost after sleep
