Keyboard and touchpad lost after sleep

will update to big sur soon. did you guys already running big sur do a clean install or did you do an update?

I did the update, not a clean install. I have had no issues in 3 days, so I won't definitely say its cured for another week or so, but its looking good.

great. thanks for the "good news". at least for now. fingers crossed!

Yes, it only happens for me when WIFi if ON

Same issue happens in Big Sur 11.1 on MacBook Pro

Does that mean you can't have chrome if you want to avoid the problem?　Does it work after re-installing chrome?

I believe I have this problem when wake up and wifi have troubles connect to internet due to vpn connection setup time (it start work same time as connection established). Even if no connection after minute pop up screen tell me that no keyboard or touchpad found and usually it start working right away.

I have the same problem (MacBook Pro 13 2017 256gb).

I had it with High Sierra, then Mojave, no solution found.

After updating to Catalina, it was fine.

I had to reset SMC and NVRAM as the Mac does not detect an usb mouse. Problem not solved, but after that I have again my trackpad and keyboard freezing after a long sleep.

I had to replace the whole keyboard one month ago, I have problem with usb and now again this problem.

That’s not the quality I was expecting.

have same issue on my mbp mid 2012 with catalina, this happens just when awake... somethimes need a minute to keyboard and touchpad works again, sometimes never work... need to turn off and turn on again... i'm using safe sleep because (another issue i had) is if put to sleep and it is ac connected, at any random moment at night it wake up and never sleep again due the energy config i had that when in ac, never sleeps.... really a big annoying problem that never had with my old window notebook....

I have tried clean reinstall once. Didn’t help. I believe it’s not caused by 3rd party apps. I am sure it’s a macOS bug in WiFi code somewhere. As I only have this problem when WiFi is on.

please report this bug here:

https://feedbackassistant.apple.com/welcome

the more people will do it the better

Oh, in the feedback area. I was referring to this discussion. Hmm. I have no idea how that info would be accurate. They'd have to parse everyone's comments on the feedback form to match them all up because there's no option for "trackpad delay after sleeping" option on the drop-down. And I'm sure they aren't doing that. Not sure why they even post that. I've submitted it twice now, as I'm sure many others have, but I bet they'd never tell us how many reports there are. I did call in to Apple on my new MacBook for another issue, and brought it up with them. The agent was aware of it but couldn't provide anything further. That acknowledgement is good, in that it at least means Apple knows about it internally to the point of confirming the issue. It not being fixed in the recent beta updates is very disappointing, though.

ngowerjo and Papa & Mama Bear

Thank you greatly, both for pointing me in the direction and helping me solve this (at least solved for me). I have replaced the router and I can confirm that the 5-10 second delay for trackpad and keyboard has disappeared on both my laptops with new router.

I was using a Xiaomi Pro and a TP-link WDR6500 (Chinese version).

I have switched to an ASUS RT-AC86U - Merlin firmware with VPN applet installed. I did not fully test the setup, before switching firmwares, but in the small time I had before the firmware change, I noted there was a slight half a second delay, but that the Macbook Pro no longer had the unacceptable freeze situation.

It works out for me, as the new router seems to achieve five times the download speeds of the previous router, I now have far more control over my home network, and it was not too expensive (735 RMB).

However, this should never have been an issue and this glitch in Apple OS should have been more easily diagnosed (I spent literally days trying to solve this) and fixed within the software so that we the consumers need not fork out extra cashola for a router change!

Bad Apple? Yes.

I wish those of you out there with a similar trackpad freeze situation success before it drives you too crazy.

Stay safe and well - and Thanks

10.15.6

still lost keyboard for about 30 seconds after wake up. still the bluetooth popup. still annoying.

going to apple store today to get my problem ... humm... not solved?

ah...yeah.. still using a vpn. no other apps running.

the problem was less often until new complementary update, need to force poweroff for a complete restart and kb and tp work....i'm fed up of this problem, fed up for stu#id answers like "reset smc/pvram" those are useless, mac os even obbey their own settings, mbp still awake randomly ac connected and not, pmset settings are useless too....time to go back windows? even linux sounds around. sorry my english and my frustation....

The issue definitely appears to be related to the wifi as others have mentioned in this thread. I have isolated it to the wifi network for my 5G. The workaround for me is to connect on the 2G wifi network and I don't seem to experience the issue. However, if i switch to the 5g wifi network then i'll start to experience the problem when my laptop goes to sleep. In an earlier thread someone indicated it might be related to the network names being identical or similar for the different wifi bands.