Keyboard and touchpad lost after sleep

I think its one of the Catalina bugs. Because i didn't experienced this when I was using the previous OS. It started immediately I upgraded to Catalina. I think apple needs to fix this or we need a better OS version

I think its one of the Catalina bugs. Because i didn't experienced this when I was using the previous OS. It started immediately I upgraded to Catalina. I think apple needs to fix this or we need a better OS version...

Agree. The h/w builds are exceptional. For my family members, I usually have to get new ones only because they get so old that you can't get OS updates for them anymore and new apps won't run on the old OS. But that's typically 7-8 years, and they're still going strong. All the more reason this ongoing issue in new laptops is maddening. If it's still in the official .5 release I'm going to open a new case and just to stay on top of it. The squeaky wheel! Anyone who is under warranty or has AppleCare might want to do the same.

Yes, it happens with and without a VPN. I have (so far) noticed that I don't have the problem when keeping my Mac in clamshell mode with bluetooth keyboard, mouse and external monitors attached. So far, whether I use Wifi or my Thunderbolt Display's ethernet, I have no delay waking from sleep. Only when I'm opening the clamshell and trying to use the built-in keyboard and Trackpad.

ok - this is not happening now that I am back at work. However, it is happening often when I am at home. What setting on my modem and wifi is it?

This is definitely happening to me only at home. And only recently in the last 4 weeks.

I have two networks at home - both China unicom. One is a xiaomi and the other is a TP-Link thing... Happy to get rid of one of them if it means that this disappears.

Are other people using a specific brand of router? are they Chinese ones?

Same issue. No keyboard or mouse detected after wake up. Has been happening for a few months even after updating. Reconnects on it’s own after an average of 2min 20sec. Please help Apple.

MacBook Pro (13-inch, 2018)

macOS Catalina 10.15.4

Through Feedback Assistant. I don't know if the recent update fixes this issue, as the workaround I posted earlier has been working perfectly for me in many days now, haven't seen any freezing at all.

Many have had the problem without VM's being involved, so I don't believe it's been established there's any connection. The problem is Apple's to fix, and they haven't yet. There was a MacOS security update to 10.15.5 that I received today, as I imagine many others have as well. I doubt it fixes the problem since it wasn't specifically mentioned in the update.

MacBook retina 13” 2015. The same problem. Still no solution. After sleep mode keyboard and touchpad dead. Only power key is Ok. Service suggested new touchpad along with the tape. Not sure about that. Someone suggested pressing power key on and closing the lid for a while when the system was rebooting - and it worked but just couple times but finally even it won’t help. Has Apple officially addressed the isue or they just don’t care!?!?!

I also having the macOS Catalina 10.15.5 and I also having the same issue of trackpad and keyboard stops working after sleep but I don't know how to resolve this issue , Is this a hardware problem or a software glitch.

I have this issue as well.

Sometimes it takes longer, sometimes displays a window stating that "no Bluetooth keyboards were found" (something along these lines).

Touchbar works, touchpad feedback works, but keyboard doesn't (nor touchpad clicks).

Macbook Pro 2019 13", macOS Catalina 10.15.5.

Common software with others are Zoom, Microsoft suite (incl. Teams) and VMware Fusion.

I think it makes sense that it's Wi-Fi related because the issue became pronounced when I had connectivity issues (my router wasn't setup). Note, though: I have a TP-Link router.

Hopefully a fix is coming soon. Just sharing my info in case it helps with anyone.

I just spent time talking to support. Had it fixed temporarily... now back to square 1. Apple support guy asked me to change location in Network settings from 'Automatic' to creating a new location/place. Yep... worked once, while he was on the line. Now back to the delays after sleep again now then ... so ... yeah... sad this is a thing. I don't feel changing my provider is an option, nor routing through a hotspot. ****

Macbook Pro, 10.15.5 Catalina.

After Sleep my keyboard stays dark, and won't react. Same with Trackpad. Sometimes it catches up, but lately I have a window popping up saying "lost Bluetooth connection to keyboard" and the built in keyboard and trackpad stay nonresponsive.

I noticed the issue the first time last week, when my bluetooth keyboard won't react instantly after sleep. But when turning it on or off it will reconnect and all is normal again. I haven't paid attention to the built in keyboard then, if it lit up or not...

Now that my bluetooth keyboard is at work, this issue is sticky. And it happens multiple times a day.

It is a heavy issue as I cannot reboot my Work until hardreset. The macbook is brand new. This is very upsetting.

The only thing I changed lately was installing Affinity Design Studio (running in background) and have VLC player open. Maybe some compability issues? I haven't noticed this issue before those installs.... Might be worth investigating.

No. To be clear, there’s no way this is a router or provider issue. It’s a hardware / Catalina issue. I also have a brand new Mac book air running Catalina which doesn’t seem to suffer from this issue, so it would seem to be limited to the Mac Book Pro.

I realise my words probably sounded harsh, and I did not mean them that way at all. I’m grateful for anyone trying to solve this. Merely trying to note that the problem also happens with a MacBook Air. It’s not exclusive to Pros.

Let me also clarify three things.

First, I also tried a change to IPv6 settings, and that didn’t help for me, in any noticeable way.

Second, I did have success, as described back a few posts, with preventing the problem by plugging in an external device when the problem occurred. But that only happened to me once.

Third, my new router isn’t actually — I’m using an always on hotspot from a cheap android phone as a router, and that works better than my sim enabled Dlink. Go figure. I’ve never, not once, had the issue using the hotspot.