Keyboard and touchpad lost after sleep

I had the same problem, but in my case i was able to workaround it.

It has not happened again.

I simple went into the Energy saver setting menu and deactivated

put hard disks to sleep when possible

I have an SSD so it should be indiferent, this option is more for mechanical harddrives anyway.

I don’t have VPN. Tried with clean install. Had this problem too. I don’t think it’s because of any 3rd party software. The only thing that eliminates this issue completely is turning off WiFi. So it seems it is a bug in WiFi code of macOS.

I've been having this too, complete sleep so far as keyboard concerned (MBP2019), sometimes mouse works, sometimes not, Touch Bar is OK. Waiting doesn't do anything.

But I see 10.15.6 update (now waiting for instal) flags this as a fixed issue. Let's hope

As all other responses are saying I'm also experiencing it when wifi is turned on.

For quick fix (since it's frustrating) in case wifi was turned on before closing:

1.You can tap on siri on touch bar and say "turn off wifi", and later "yes" to confirm.

OR

2.Ask siri to do above with voice "Hey siri".

Then you'll get your touch pad working immediately.

I was having the issuing regularly, but have not had it occur at all since installing Big Sur on Friday (11/13/20).

I have a very similar problem. After waking up my MacBook Pro 13” 2019 (with latest Catalina) the keyboard and trackpad need around 10 seconds to work.

I have noticed that if the WiFi is OFF and I put my Mac to sleep it wakes up without issues. But if WiFi is ON and I close the lid for at least 1 minute - keyboard and trackpad are not responding for around 10 seconds. Tapping ESC key on touchbar has some effect - the light changes on touchbar. But it doesn’t do anything more than that.

I have tried resetting SMC and PRAM. No change.

Another thing - tried Recovery Mode and after closing lid there - keyboard and trackpad work.

One Apple advisor told me it’s probably not a hardware issue and reinstalling macOS will help. But I just spent 2 days reinstalling because of another bug (Apple Music not working) and not willing to lose more days.

Hi I have a solution, plug an usb keyboard and mouse and it will work. Here is my experience:

I had the same problem and I always forced shutdown keeping pressed the power button, it was my only solution. But today I realized that plugging an usb keyboard and mouse it worked. Still the mac keyboard and trackpad are not working, but I can control the mac using these usb devices and now I have the opportunity of shutdown properly the mac without affecting the OS.

After shutdown this problem is not happening its just when waking up after a hibernation or long sleep of the machine.

Apple must take care of this.

1) Add "sleep" icon to touchbar

2) When the MacBooc wakes up and the keyboard and touchpad are not responding, press sleep in the touchbar

3) The Macbook sleeps. In my case, it wakes up again immediately.

4) When the MacBook wakes up, the keyboard and touchbar work as usual again. As a side effect, all keys pressed and touchbar inputs performed during the keyboard/touchpad failure are sent to the OS/apps.

My MacBook Pro 16 inch also have this issue. It takes long time until Bluetooth Keyboard Setup Window open up.

All I do to solve is keep touch on power on/finger scan button for a while. If do not touch, it is still not awake until power off and turn on again.

Though I noticed one more thing.

MBP'20 with touchbar: occasionally keyboard and trackpad do not wake up. The OS itself does fine, though.

Sometimes touchbar awakes alone and works normally.

Putting the laptop to sleep and awake it back after about half a minute in most cases resolves the occasion.

The issue happens randomly, on any WiFi, with or without power supply.

Close your macbook and open it after minute. KB and mouse will work. Not the best workaround, but better than hard reboot.

nope. had a 2 mins ago. latest update. vpn was running before going to sleep mode.

without vpn i do not have any problems. must be a connection wifi issue.

10.15.6 please.

Try the following: System Preferences > Network > Advanced > Proxies. Once there, disable "Use Passive FTP Mode." This seemed to solve the problem for me immediately.

Hope this helps

I am gonna mention it again. I already tested a lot of things, and I use vmware. However, I had the issues with and without vms running and even with vmware not running. The only way of avoiding the issue is to turn off wifi before putting the machine to sleep.

In order to avoid rebooting, what I do is call siri, tell her to put the Mac to sleep, wait 2 minutes and waking it up just fixes the issue.

After almost a month without the problem resurfacing, this happened to me again today.

I left it alone for about 2-3 minutes and neither the trackpad or the keyboard recovered on their own, and the "connect bluetooth keyboard" popup didn't disappear. So, the 30-second wait solution doesn't seem to work for me.

I tried my own "workaround" (described above), and after putting the MacBook to sleep via TouchBar and waking it again, the problem was still there. Bummer. So no, this is not the solution. HOWEVER, after clicking a few keys on the keyboard and clicking the touchpad, I put it to sleep again via the TouchBar, woke it up again using the TouchID button and voila! after a couple of seconds everything was working again.

SO:

• The problem persists. Only not as often (at least for me).
• Sleeping it again and waking it up seems to eventually fix the problem. I'll have to try again (it's difficult to come to a conclusion when this happens not very often now).

Catalina 10.15.3, btw.