Keyboard and touchpad lost after sleep

Had a call with apple "support". The problem is not know yet. They suggested a clean install.

No time for that. MacBook is brand new. Can't be cleaner. Please keep on posting. Apple needs to get to know about this annoying issue. If someone has time for a clean install...please share your results.

Don’t reinstall. It will not change anything. Tried that few weeks ago. Apple Support told me that time that they don’t know about the issue. But now? Still don’t know? I have submitted the bug long time ago. No answer. Called Apple Support many times. No solution.

I am gonna mention it again. I already tested a lot of things, and I use vmware. However, I had the issues with and without vms running and even with vmware not running. The only way of avoiding the issue is to turn off wifi before putting the machine to sleep.

In order to avoid rebooting, what I do is call siri, tell her to put the Mac to sleep, wait 2 minutes and waking it up just fixes the issue.

I get the bluetooth keyboard message as well. Strange...I'm on a Laptop and Apple tells me there is no Keyboard installed :)

But after 30 seconds it disappears and I can continue working. The trackpad comes to life when the keyboard is recognized.

I believe I have this problem when wake up and wifi have troubles connect to internet due to vpn connection setup time (it start work same time as connection established). Even if no connection after minute pop up screen tell me that no keyboard or touchpad found and usually it start working right away.

I upgraded to Catalina 10.15.3. 2 days ago and this started happening. I never had these problems before.

I have reseted everything yet it remains.

I have no VMWare on my mac or external devices connected.

Even the sleep button doesn't do anything for me.

Is there any solution to this problem?

I have the exact same issue, every time I turn it on after sleep it takes approximately 30 seconds to the touchpad and keyboard to start working which is incredibly annoying.

Not even a 100 dollars laptop has such a problem.

I have the same problem (MacBook Pro 13 2017 256gb).

I had it with High Sierra, then Mojave, no solution found.

After updating to Catalina, it was fine.

I had to reset SMC and NVRAM as the Mac does not detect an usb mouse. Problem not solved, but after that I have again my trackpad and keyboard freezing after a long sleep.

I had to replace the whole keyboard one month ago, I have problem with usb and now again this problem.

That’s not the quality I was expecting.

today i had this issue in combination with the screensaver. macbook was in screensaver mode. pressed keys or trackpad. nothing happens. macbook remains in screensaver mode. i think because of not recognizing the keyboard and trackpad. luckyly i had the sleep mode button in the touchbar. pressed it and that helped to exit screensaver mode instead of rebooting.

a vpn was running. never had this issue before.

When mine goes to sleep, nothing works. The screen is black, the keyboard doesn't work, the mouse doesn't work, shutting the lid and opening it again doesn't work, none of the icons work...Well, you get it. I literally have to do a hard reboot to use it again. I've had it one week, and it's super annoying. If I close all my running programs whenever I get up, like to answer the door, it continues to work.

have this issue on a 2015 12 inch MacBook. I used to think it was caused by a USB type C dock. I would cut the power to the dock, then the keyboard or mouse would come back.

I later bought a 2020 Mac mini. At that point I realised it is an issue with the Mac. My observations of it

-effects at least 2 different Mac hardware types

-effects keyboard plugged in to USB type A

-effects Catalina, I cannot remember if it affects earlier OSs. 10.15.1-10.15.3 all effected.

-I use wifi only for Apple Watch authentication. Not connected to any routers. I use ethernet for internet.

-no VM use.

-effects both upgraded systems, and fresh installs from the factory.

-is intermittent, and occurs rarely

-if resuming from sleep with the issue, if you sleep again, and resume later, the keyboard comes back

I have this exact same problem and i don't even have VMware Fusion installed.

I have a Late 2019 MBP 15" running Catalina 10.15.4.

My workaround is to lock/unlock the laptop until it starts responding (i have a shortcut in the touchbar to lock).

EDIT: Trying a new workaround, disabled IPv6.

Open Terminal and run "networksetup -setv6off Wi-Fi" (without quotes) where the "Wi-Fi" is your connection name.

i have a brand new mac book. came with catalina. i'm not sure but i think i only have this problem when i do not disconnect the vpn service before going to sleep. as the problem occurs rare times it is hard to test. i`ll keep you posted.

I just started having this issue tonight on my 13" 2019 MacBook Pro. I do have a VPN but it's rarely connected (it wasn't tonight) and I'm on Catalina. The only weird thing today is that my WiFi's been really spotty all night so I'm not sure if that's somehow causing it. It shouldn't be the issue. I haven't done any troubleshooting yet but just wanted to chime in and report that yet another 2019 Pro is experiencing this problem. Hopefully Apple will notice.