Update to Catalina, Mail using excessive memory, cannot use Mail
Catalina update on 2017 MacBook Air...Mail using excessive memory, then crashes. Must I now try to delete all old emails, if I can before it crashes.
Catalina update on 2017 MacBook Air...Mail using excessive memory, then crashes. Must I now try to delete all old emails, if I can before it crashes.
Have sorted out my Mail issues. No updates from Apple to tackle this. No help from their support.
The only way to do it is to rebuild everything. Sigh.
The Issues:
Here is the process I went through... in the hopes it might help others. Most is not new to anyone who has rebuilt their Mail from the ground up. I used to do this with each new system, haven't done so for a system catastrophe such as Catalina has brought on. A few things have changed with Mail -- possibly in earlier OS versions, just haven't encounter this to notice.
Rebuild Mail in Catalina:
NEW:
RESOLVED:
I hope this helps others having problems with Mail and Catalina, as Apple does not appear to know how to handle or offer any update to remedy this issue.
If anyone has any comments to improve the method outlined here, by all means, feel free to offer suggestions.
Thanks.
Thanks,....have done all this, same thing is happening.
Thank you so much for your reply, I want to follow up. On Sunday 10/13/19, I contacted Apple Support, and they spent several hours (in total) trying various steps, including those that you have listed here. I was to use this new user account and be sure that I was not missing anything I needed (wanted). Once I was confident that I had everything, I was to call them back and they would walk me through removing the original user acct. However, the next day I was working on getting all my previous "Mailboxes" set up on the new User. I had Activity Monitor open, watching to see if any steps would start my memory jumping up. When I added one Mailbox I had named "Scams" where I held a suspicious email, memory jumped up quickly to over 30 gigs, as had been happening on my original User acct. I deleted the Mailbox immediately and memory went back to normal usage. I wished that I had looked at the actual email before deleting, but panicked and I did not. It was some time ago that I had gotten that email, and had forgotten about it. I called Support back to let them know about this.
I have tried everything from this thread, from Apple support and other forums. Nothing works. VM spikes to 64 Gb in 20 seconds after opening the mail app (all accounts deleted) and system runs out of VM.
There is something inherently wrong with the Mail app since the Catalina update.
I agree with previous comments, this is unacceptable!
Update to Catalina, Mail using excessive memory, cannot use Mail