Catalina constantly crashing when Sleep

My 2019 15inch MacBook Pro with Vega 20 always crash and reboot when it going to sleep. And each time It automatically change "switch the graphics card" option in powel setting to uncheck.


MacBook

Posted on Oct 11, 2019 7:36 AM

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Posted on Dec 6, 2019 2:42 AM

I was having this problem on a 15" MBP 2019 with the Pro Vega 20, then again on the 16" 2019 MBP with the 8GB Radeon I swapped it for.


Basically, your Catalina install comes with a bunch of extensions for running RAID hard drives (most users won't ever do this). Something about at least one of them is broken. I haven't worked out exactly which ones cause the problem, but they can all be safely removed if you don't use RAID HDDs.


They can be found in MacintoshHD>Library>Extensions. Make sure you're looking the right right Library folder, you want the one on in Macintosh HD, NOT the one under your username. I made a backup of them just in case, then cleared out the following .kext files:


ACS6x

ArcMSR

ATTOCelerityFC8

ATTOExpressSASHBA2

ATTOExpressSASRAID2

CalDigitHDProDrv

HighPointIOP

HighPointRR

PromiseSTEX

SoftRAID


Since I was on a very fresh install, I expect these are all the ones which come with Catalina as standard. My machine has since been waking from sleep successfully and quickly every time, even with multiple displays and USB-C devices plugged in.

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219 replies

Jan 6, 2020 5:10 PM in response to Deneuve01

I had solved the issue for 10.15.1 by following Tony Jefree's advice of Dec 6, 2019 2:42 AM  (move a set of extension files to a quarantine folder).  


Upgraded to 10.15.2 and the problem came back.  (The quarantined extension files came back, of course).  After quarantining the set of extension files again the problem has been gone for almost a week (fingers crossed).  I am using an external hdmi monitor;  if I use Apple's external Thunderbolt monitor, which I prefer, the problem re-occurs. 


Catalina has not been pleasant.  I am seriously considering Ubuntu. (Frying pan, fire?)

Jan 20, 2020 1:23 PM in response to GavinFoo

I am having same issue

Catalina 10.15.2

MBP2015

I am o XCode 11.13.1


I noticed this happening when I have Google Chrome open, not always but after couple to Chrome tabs open, it starts happening. So, I uninstalled Chrome, reinstalled it, stopped it from starting automatically on log on and switched to Firefox.

I have not noticed it since I did that (2-3 days ago), however, if I go to Google Maps on Firefax, it freezes my machine again.


The only way to unfreeze is to press and hold power button and force restart that way.

Feb 14, 2020 12:32 PM in response to Steven Schwartz1

UPDATE: Since I last posted, Engineering got back to me and suggested the likely culprit was my OWC RAM or the external drive. I ran three passes of REMBER, and the RAM passed without any errors.


Since I’d already disconnected the drive for several days, I reconnected it to do a backup and then—because why not?—I decided to leave it connected. It’s now been 8 or 9 days, and there have been zero kernel panics and restarts. Note that I’ve changed nothing: no system settings (such as Energy Saver), no deletions of system software components, and I’m still running the same programs as before.


Because I don’t believe in self-healing hardware, I’m wondering if OS 10.15.3 does contain some sort of fix for this issue. Although I previously had two restarts within 24 hours of installing it, there have none since I disconnected and then—a few days later—reconnected the USB-powered external drive.

Apr 21, 2020 6:23 PM in response to GavinFoo

Same issue on MacBook Pro 2019" ...


I have an external display connected USB-C to DisplayPort 1.2 on a Philips Monitors 4K Ultra HD LCD Monitor 276E8VJSB. Computer will sleep (energy savings begin, computer rests), upon wake OSX crashes.. Mac reboots and I need to setup the session all over again.


I tried two types of USB-C cables with same results thinking the official Apple supported USB-C cable would resolve, but this didn't work:


1) Cable Matters USB C to DisplayPort Cable https://www.amazon.ca/gp/product/B01J6DT070/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1


2) Moshi USB-C to DisplayPort Cable

https://www.apple.com/ca/shop/product/HLR62ZM/A/moshi-usb-c-to-displayport-cable


Still crashes... The only way to circumvent the issue is to disable "Prevent computer from sleeping automatically when the display is off" under Energy Saver... but this isn't a good solution. I use external display quite often with my MacBook and don't want to crush the battery and it always be on.

Dec 16, 2019 7:34 AM in response to chatwithnorm

I only have this issue when I go to put it on sleep with OWC Thunderbolt Drive docks . The problem happens from any drives I put into the doc. I even tried it with USB, and it didn't crash the computer but it ejected the drives.


I need to use these drives so what I've been doing is just keeping it awake and then putting it to sleep at night.


I am concerned with all the different tests that I'm doing that I could be messing up the computer. I had to done the upgrade and it didn't change anything.


Is anyone else having the same problem only with the OWC Drive Docks?






Jan 7, 2020 5:47 AM in response to mpcpba

My 2016 MacBook Pro hasn't had sleep-related crashes over two weeks now after I turned power off of external OWC Thunderbay. I also have HDMI via CalDigit's Thunderdock's miniDisplay to HDMI adapter to 40" 4k Samsung TV but it doesn't cause sleep crashes. I didn't need to move extension files.


OWC company has been in loop with me and they are bringing reproducible physical devices to Apple. We should have some fixes soon. Yay!


For other issues of sleep crashing that some of you experienced, I suggest to contact Apple directly and hope they have enough info to have fixes.

Jan 30, 2020 5:50 PM in response to MMU-san

No, blew most of my day yesterday. Did the install and then used it for a bit.


Left my Mac for a couple of hours and came back and it had crashed and rebooted. So...


10.15.3 does NOT fix this issue.


Also: Again, the ONLY time it crashes is when the external 4K screens are connected. I can use the Mac without them, and it never crashes. Whatever the issue is for me is related to Video.


Vega 20 in a 2018 i9 MBP

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Catalina constantly crashing when Sleep

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