Mail crashes when trying to open Time Machine since upgrade to Catalina

I've been dealing with this problem as well. It's infuriating. How can a company approve an OS update without knowing how it would effect its own applications? It's unacceptable. Just one more drop in the bucket. In the past couple years, I saw Apple get rid of the aux port on the iPhone, the USB port, and a train wreck release of their newest OS.

This issue was originally reported in October of last year. It's been 4 months and there is still no solution. The problem persists. I've decided it is the beginning of the end for my relationship with Apple.

I have already tried some things, but nothing works, Apple just needs to solve this problem as soon as possible. It cannot be that we have to find a solution for this ourselves within this discussion forum ...

I still haven't been able to find a solution that works. It has been months since this problem was first reported. I am not certain if anyone else has any further information from Apple but there seems to be little prospect of a solution on the horizon. I am at a loss to know what else to do to other than abandon Apple products.

Maybe Apple doesn't know about this issue? Has anyone talked to Apple Care?

I was certain that the 10.15.3 update would fix this but I was wrong.

Apple used to always be proactive in acknowledging major system issues like this.

I reported time machine mail crashing the week that I went live with Catalina on my iMac in October 2019. Apple Support collected a data file from my computer and referred it to engineering. As you have stated the latest version 10.15.3 did not fix the issue. I’m not ready to say they don’t care but it’s not high on their priority to fix obviously.

You should not have to try this hard for them to fix a problem. This problem is well documented and Apple knows about it. They are geniuses at Apple. What's happening here is that this product (Time Machine) is no longer a strategic product of theirs. I'll bet it's discontinued soon and replaced with backup to the cloud, which I will never do. Sorry... but you'd have to be a nut job to place every single file you have out on a single cloud point where just 1 intrusion gives someone access to everything you have.

Nope I made the right decision as I posted over a month ago. After almost 20 years with Apple, and in a post-Steve Jobs Apple, I have switched to Windows. It's not pretty, but my high performance Dell and backup system work perfectly. Didn't have to post anything on a blog to get it working.

I use both platforms. Windows is not without its issues as I have seen many over the years I am aware Time Capsule was discontinued but have no knowledge that Time Machine on the Mac is discontinued.

After suffering thru decades of Windows hassles going back to the first IBM-PC, those ugly memories are still too painful to give up the 99% trouble-free Apple ecosystem. I know Windows is better today, but none of the ecosystems are trouble-free. I have one problem which, yes, should have been fixed long ago. Apple is not as nimble as in the past, no question. But I back up to the cloud, and two different onsite storage systems, including one in a fireproof safe. The IT rule of thumb is if you are not backing up to three different places, you really aren't backing up. We will see about Time Machine, but it not that, it'll be some other onsite system for me to compliment the cloud. And at the end of the day, save some paper and hard copy, esp. when it comes to financial records. Just a matter of time before either the sunspots or foreign actors decide to disappear our digital data. :)

I gave up trying to make any progress with their support having wasted hours and hours and finally having a "specialist" tell me "I see you're having trouble reading your email" whereupon the line went dead. Along the way I'd had the numerous reports of the identical problem in forums dismissed as "opinions".

Perhaps picking up that thread is a way to while away any impending "self-isolation".

No, did not work. I have a case open with Apple and they sent an email saying 10.15.4 contained a fix. I installed it, did not fix. Mail does not crash, but makes no difference as it does not work either. For 4 months now, Apple Mail is not compatible with Time Machine. Disappointing.

I too have this problem, mail quits when entering time machine. Does you response mean that all previous emails are no longer recoverable?

I have this problem as well. I can't get any older emails using Time Machine. Does Apple know about this problem? Is there a fix at all?