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MacOS Catalina 'Verifying Files'

I have just upgraded my iMac to Catalina and I now get "Verifying Files" whenever I try to start applications that works just fine in Mojave. For example Outlook, Work, Excel and Powerpoint all have this issue and they do it everytime I restart my mac.

It's not just Microsoft products, happens for xCode, but some like Chrome are fine.

How can I fix this as it's making using my Mac a nightmare, I now have to spend 20 to 30 minutes in the morning opening all the apps I think I might use in the day so that I am not waiting for them to start when I need them.

I don't want to re-install the OS as that is just not an option. I have tried to delete and re-install xCode and that didn't fix it....can I turn off XprotectService?

Thanks

iMac Line (2012 and Later)

Posted on Oct 11, 2019 12:47 PM

Best reply

chuck_3rd

Community Specialist

Posted on Oct 16, 2019 11:53 AM

Hi R Dunmow,

Thank you for using the Apple Support Communities! It's my understanding that you are now seeing 'Verifying Files' when opening several installed applications since updating to macOS Catalina. I am happy to help.

It sounds like you've taken some steps on your own. Can you confirm if you've verified all the affected apps are up to date in the Mac App Store under Updates? If so, continue to the next steps.

I'd like to have you boot up into safe mode. It’s a way to start up your Mac so it performs certain checks and prevents some software from automatically loading. Safe mode can take several more minutes to boot into, just to give you a heads up this is expected. Once in safe mode, check to see if the same behavior continues when opening these multiple applications: Use safe mode to isolate issues with your Mac - Apple Support. Once tested, note the results and restart your Mac to boot back into your normal user. Test for the same behavior again, as sometimes booting into safe mode can resolve some issues.

If the issue remains, I will have you test a new user account next, to isolate if this is a user-specific issue, or a system-wide issue. Here’s how: How to test an issue in another user account on your Mac - Apple Support. Based on the results in the new user, you could continue to the section titled 'If the issue doesn't happen in the other account' or 'If the issue happens in the other account' to continue troubleshooting.

Reach back out with the results, if you need continued support.

Thank you!

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MacOS Catalina 'Verifying Files'

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