photos crashing on catalina

Photos keeps crashing on Catalina.

Posted on Oct 11, 2019 3:14 PM

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65 replies

May 20, 2020 2:14 AM in response to philipfrmporters lake

I'm not entirely sure if this will work for everybody's library but the crashing on my MacBook Pro has reduced significantly upon disabling 'Autoplay Videos and Live Photos' in Preferences for Photos. I repaired my library thereafter and I'm only seeing the crashes every 40 photos or so, as opposed to every other photo beforehand. This shouldn't have to be a compromise we have to make but it's a temporary workaround in my case. Let me know if this changes anything in your use cases!

Jul 20, 2020 10:08 AM in response to Mullo1234

For each MacBook download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report



and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report


IMPORTANT:


Before running Etrecheck assign Full Disk Access to Etrecheck in the Etrecheck's Privacy preference pane so that it can get additional information from the Console and log files for the report:



Also click and read the About info to further permit full disk access.


Then we can examine the report and see if we can determine what might be causing the problem.


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photos crashing on catalina

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