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I just updated my iPhone XS Max to 13.1.2 and now the music app is not updating playlists and songs from iTunes. They show up on my iPad Pro running 13.1.2 but not my iPhone. Also, the iPhone does not show up in iTunes on my iMac when I connect it using USB. Any suggestions?
iPhone XS
For iOS 13 you need iTunes 12.8.2.3 or better running on OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support if required.
Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
tt2
For iOS 13 you need iTunes 12.8.2.3 or better running on OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support if required.
Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
tt2
That worked. Thank you.
You're welcome. 🙂
tt2
iOS 13.1.2 not updating from iCloud and not appearing on iMac iTunes via USB
