Scratched watch face

That may be true. I don’t see other responses, but in my opinion, aluminum or not, Apple has a responsibility to ensure their $500 watches are durable. I think the quality has fallen significantly since my first Apple Watch purchase. Admittedly, they have upgraded software and the hardware that powers it.

If we’re supposed to find shear enjoyment from Apple products, then shouldn’t they live up to Apple’s hype?

Same here. I has a series 2, and was less careful with that one. I had it about 4 years, no cracks or scratches. Eventually the battery swelled and screen popped off, but it was getting old anyway. I bought a series 5, and it accumulated scratches after about a month. They want like $300 to repair...

I have an Apple Watch and on the second day I noticed it had a scratch. I had bought the watch brand new at the source the previous night and the next Morningstar had scratches all over the side of the glass. It make me mad that we pay so much money for something that only lasts a day

Yes this just happened to me! I purchased the new Apple Watch SE 44mm about 2-3 weeks ago now and it already has a scratched face. Never banged it or dropped it etc. All my other apple products have been fine and have has no issue... Seems like the apple watch has a very soft glass display.

I purchased the series 6, my first iwatch, (actually, my wife did for my birthday) less than a month ago. I've been careful while wearing the watch, but noticed a series of scratches that developed on the screen seemly overnight - the watch looked great then it didn't. (I wish I knew how or when, but there wasn't a big accident that I am aware of.) I wear nice watches regularly and haven't had a similar issue.

Luckily I purchased AppleCare, and they are doing an express replacement. I researched the apple forum boards before making the purchase, and they didn't recommend purchasing a third party screen protector and noted apple didn't sell one, implying it wasn't needed. That seems like poor advice now.

I was prepared for some scratches over time on the aluminum case (I opted for the cellular model) based on what I read, but didn't expect them on the watch face. (It makes the watch look terrible.)

When I get the replacement I plan to use a third party watch face protector. Possibly a coating at Verizon. Any suggestion?

I like many / most features of the watch - the technology is great - and have been wearing it daily for activity tracking. However, if the face remains scratched up I won't wear it long and will likely return to a Garmin model especially for athletics and tracking. (I haven't done what I'd consider a workout in the watch yet as I haven't wanted to scratch it so soon!)

I don't think Apple is using sapphire glass exclusively but instead some short of blend that contains a fair amount of sapphire glass in it. Also, these watches have an oleophobic coating that is prone to micro scratching. Believe it or not, I have a micro scratch on mine, even though I've used a TPU case since day 1. I am quite convinced that I've accidentally banged it on something sharp since the case has a similar shaped scratch at the exact same spot where the screen scratch is. However, this doesn't make my sorrow any less, but I ve decided to live with it. I've been worrying way too much for many years about scratches on my iPhones and I don't want to live like that anymore. Just put on a panzer glass and you'll be fine, you ll never get to see the scratch again.

Same as everyone release, I got my Series 5 in May 2020, and I have a number of scratches visible after no apparently obvious incident. Meanwhile my wife still has my Series 1, 4 years later, and it’s flawless.

Thanks, mate.

After I sent this post, I went looking on YouTube for videos on how to remove scratches and saw one that recomended tooth paste for micro scratches.

That's when I noticed it wasn't scratches, but the oleophobic coating... as they came off very easily.

I have the se version of the Apple Watch. I have always kept a cover on it. I take it off when I’m sleeping and i am very careful with it . But I still have got a scratch on it after a month ! How is that possible ! Right down the middle of the screen.

I hear you, I think the quality of the glass isn't up to usual wear and tear like previous versions. I know you have to pay extra to get the same quality and hardness of glass as previous versions from v5 forward. While this is only what I've been told it feels right to me. They do scratch very easily which is a shame as they are a precision product and once damaged they depreciate significantly. Come on Apple you can do it, with future versions, this is not good!

I have the same problem, I have it less than a month ago and it is already scratched. I used to have a series 1 for years and it didn't go to this level. I hate it!

Me too! Got mySeries 5 in February. Had a series 2 before this and it never had a scratch. This one looks like I took sand paper to it

My series 5 Apple Watch was two weeks old when it picked up a deep scratch. I had a series 2 for years and it never scratched as deep. Is there any explanation for series 5’s scratching so badly?

The point being of this post is that sapphire crystal is supposed to be the second hardest mineral on the planet so shouldn’t scratch so easily irrelevant of what’s in the T & C’s

It’s a shame! My Apple Watch 5 came with this scratches!!! After take off the plastic protection I saw this and Apple don’t want to change!!! A shame!!! A shame!!!