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external keyboard issue afer upgrading to catalina

Hi everyone! My external USB keyboard (made by Apple) doesn't work after upgrading my OS to Catalina. Any suggestions what to do?

MacBook Pro Retina

Posted on Oct 12, 2019 1:02 AM

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Question marked as Top-ranking reply

Posted on Nov 12, 2019 11:54 AM

I think this is related to: https://discussions.apple.com/thread/250729737


For some reason the external keyboards (not only mac keyboards) are not working properly after upgrading to catalina.


Doing what is recommended in the other thread works for me:


  1. Open the activity monitor panel
  2. Find "com.apple.hiservices-xpcservice" and terminate it
  3. Unplug/plug keyboard
3 replies
Question marked as Top-ranking reply

Nov 12, 2019 11:54 AM in response to pmhebda

I think this is related to: https://discussions.apple.com/thread/250729737


For some reason the external keyboards (not only mac keyboards) are not working properly after upgrading to catalina.


Doing what is recommended in the other thread works for me:


  1. Open the activity monitor panel
  2. Find "com.apple.hiservices-xpcservice" and terminate it
  3. Unplug/plug keyboard

external keyboard issue afer upgrading to catalina

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