Update from watchOS 5.3.2 to 6.0.1

Several post today similar to yours. It could be a bug. You might be able to correct it by doing a reset (press in the crown and side button until you see the Apple logo, then release both.) Next, try updating again.

Use the Contact Support link at the top of this page.

.

When Apple made it possible for older iPhones to update the Series 4 to 5.3.2, it seems the change was too broad and it disabled the ability of everyone with newer iPhones from upgrading their existing Series 3 and Series 4 Apple Watches to watchOS 6.

After reading this post, I also "tried again" meaning went to the Watchapp on Iphone > General > Software Update.... The option to download Watchos 6 came up...

This I did in my office connected to a different WIFI that last evening at my home ofcourse...

Now waiting to get back home, put the watch on the charger and install the update.

Cheers!

alexandru200 wrote:

I have the exact same issue. I am currently trying to update to 5.3.2, but it does not give me an option of 6.0 update. Even though my phone runs ios 13. It is definately a bug. Apple should get on it fast

Use the Contact Support link at the top of this page.

.

When Apple made it possible for older iPhones to update the Series 4 to 5.3.2, it seems the change was too broad and it disabled the ability of everyone with newer iPhones from upgrading their existing Series 3 and Series 4 Apple Watches to watchOS 6.

Hi,

I had the same problem. Only way i fix this is by updating to watch os 6.1 beta 3 by installing beta profile and wait for official release of 6.1

Without this force beta os 6, I see no other way to get watch os 6 as its stucked somehow in 5.3.2

aleksandr104 wrote:

I have the exact same issue, yesterday i'm got Apple watch series 3 and i'm stuck on 5.3.2, my iPhone Xr apple watch app write what this is newest update. That happened Apple??? Wake up!!

The more people that use the Contact Support link at the top of this webpage, the more pressure this will put on engineering and engineerng management to resolve this issue.

PS. It is the weekend, and as someone that has worked as a software developer for 4 different Fortune 500 companies (never Apple), it takes awhile for this kind of issue to get through the outer layers of support.

I too am having this problem. New iPhone 11 with OS 13.1.2 and new Apple Watch series 4. The watch updated to WatchOS 5.3.2 and then says it's current. Contacted Apple Support. I had already restarted the phone, the watch and then both he phone and watch. I checked the Usage and made sure there was no Update pending. On Friday Apple Support had me unpair and then pair. That didn't work. I ran out of time and took a case number.

Contacted Apple again on Saturday, 10/12. I was handed up to a Senior Adviser and then another before sending to another who called me on the phone. She concluded that we had tried all the trouble shooting they had available. She then had me take 3 screenshots (iPhone About screen, Watch About Screen, the software update screen showing the watch declaring software was current at 5.3.2) and upload them to Apple. She also confirmed my phone was at OS13.1.2. She got a confirmation from Engineering that they received the information and were working my ticket and the problem. She scheduled a follow up phone update for Tuesday, 7:30 am (PDT).

I will update any progress when it occurs.

Purchased a Series 3 Apple Watch today, using an iPhone X updated to iOS 13.1.2, watch won't update past 5.3.2, called Apple support, over the course of 2 hours we tried resetting, repairing, and about every other thing you can imagine.

Was eventually transferred and had a case opened with a senior adviser who told me it seems like the servers were having issues, and told me to just wait for apple to fix the issue. A little disappointing considering I bought the watch once I found out it supported watchOS 6 only to find out after 2 hours of troubleshooting there was no way to solve my issue. Hopefully Apple fixes this quickly.

Tried again and it works. Currently downloading 6.0.1. Says 2 days left to download. I venture to guess the problem was resolved server side.

Spoke to support, as I tried my watch 4 on an iPhone 7 & 8, but still stuck. Erased settings 3 times, re-paired 4 times, and also connected to different WiFi which was 2.4ghz (all these potential fixes!), but nothing. Support took screenshots of system and said they would talk to engineers and get back....

I also have the same issue. Have an Apple Watch series 3 and iPhone XR updated. I spoke with support over. Hours and they have escalated it to see what is the issue. Thy were very helpful and will call me back to follow up. I also think that everyone who has this issue should call and escalate. It is obvious that there is some issue that they end to fix.

Elizabeth

I am having exactly the same issue with my wife's Apple Watch series 3. Once on Watch OS 5.3.2 the watch cannot/will not update to Watch OS 6.0.1. It states that 5.3.2 is the "latest version".

I was on the phone with an Apple Senior Adviser last evening as well. We tried several workarounds and also tried to pair the watch with another iphone running iOS 13.1.2 (to no avail). He stated that he had sent my issue to Apple's engineering team and that he would contact me on Thursday 10/17 at 19:00 CST with information.

Update:

I tried again to update on my office's network (not sure if that is a factor) but it seems to be currently downloading watchOS 6.0.1 (about a day remaining).

I was on a call for 2.5hrs with Apple support.

later on I got a call saying the engineers are aware of this issue and will come up with a fix soon.

Normally apple released watch os 6 for series 3/4/5. Series 1/2 will get watch os 6 from 6.1 update. Wait for that. It will be coming anytime soon. May be this week or next.