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When updating from IOS 13.1.2 to 13.1.3, my iPhone 11 pro is blocked on the apple logo screen with a never ending spinning loading logo... It's been like that during the entire night and still now. I can't get it into any kind of recovery mode using the volume and power buttons... What should I do and is this happening to anybody else ?
iPhone 11 Pro
Hi,
it just happened to me as well, after two hours my iPhone 11 pro max was still frozen after the 13.1.3 update.
i have phoned my provider and somehow we managed to restart it.
press and release the volume up, press and release the volume down and keep pressing the power button. It worked for me.
good luck
ciao
Paolo
Hi,
it just happened to me as well, after two hours my iPhone 11 pro max was still frozen after the 13.1.3 update.
i have phoned my provider and somehow we managed to restart it.
press and release the volume up, press and release the volume down and keep pressing the power button. It worked for me.
good luck
ciao
Paolo
I just managed to reset. Main thing to press and release QUIKLY volume up then volume down and hold power button. Actually I found this quickly thing on official apple site somewhere in hints. This worked for me.
My IPhone XR had it only 3 months brand new, since the new update 13.1.3 everyday I am having to do a soft reset as the screen keeps freezing. Hope the next update sorts this out as it's really starting to get on my nerves.
thank you so much, was stuck a day and half, all those giving the solution are not stating where the magic is.. thank you so much.. the TRICK is to press and release really QUICK volume up then volume down. before you press hold power button.. thank you again!
I just managed to reset. Main thing to press and release QUIKLY volume up then volume down and hold power button. Actually I found this quickly thing on official apple site somewhere in hints.
It seems I have the same problem, even with force restart, it does not seem to connect. Any other suggestions?
I have tried twice, first time it froze. when I managed to switch it on again I had to download again the 13.1.3 and it has installed perfectly
ciao
Paolo
My iPhone 11 pro is a brick this morning after updating to 13.1.3. My screen is frozen with the apple logo and spinning wheel. It does not respond to any attempt to reset it.
The same thing with 11 pro. Have anyone tried to reach Apple support? It doesn't allow me even to send a request...
I called apple this am. I'm going to the apple store later today. We tried to reset the phone but to no avail.
Thanks. I tried that fix again and now the screen is blank and phone does not turn on.
You tried to install 13.1.3 once again?
Success! The phone finally turned on. It did not update to 13.1.3. I going to hold off with updating the phone for a few days.
Thanks for the advice.
Did you try updating again?
SO have we gotten a fix for this? I've tried updating my phone about 4 times already, and it still wont get past the apple logo screen with the spinning loading thing
IOS 13.1.3 update freeze
