Apple Event: May 7th at 7 am PT
I noticed that whenever I try to play any songs added to my library before 2018 I get a song " could not be used because the original file could not be found. " All my songs are where they have been for the last 10 years. The app is pointing to the correct directory. I don't know what to do or why this has happened. Can I revert back Mojave?
You could try Repair security permissions for iTunes for Mac - Apple Community.
Note your files are not in the standard location where they would normally have been in iTunes before you upgraded. That would typically have been:
/Users/<User>/Music/iTunes/iTunes Media/Music/<Artist>/<Album>## <Name>.<Ext>
Perhaps something about the non-standard layout has left Music confused when it has migrated the iTunes library.
Do you have a pre-upgrade backup of your computer in Time Machine? You would need that if you were to revert to Mojave.
tt2
You could try Repair security permissions for iTunes for Mac - Apple Community.
Note your files are not in the standard location where they would normally have been in iTunes before you upgraded. That would typically have been:
/Users/<User>/Music/iTunes/iTunes Media/Music/<Artist>/<Album>## <Name>.<Ext>
Perhaps something about the non-standard layout has left Music confused when it has migrated the iTunes library.
Do you have a pre-upgrade backup of your computer in Time Machine? You would need that if you were to revert to Mojave.
tt2
Select a song that doesn't play and shows with an exclamation mark. Press Cmd+i to get Song Info. When asked to locate the file say no. Now look at the file tab for this track. What does iTunes show for the location? Where is that track really? Assuming there is some discrepancy it should be possible to shift the files so they are where iTunes is looking for them.
tt2
OK I did that and I noticed one thing that is consistent with the songs that have an exclamation point vs the ones that don't. /Users/JoesMac/Music/trax... no exclamation
///Users/JoesMac/Music/trax... exclamation
The funny thing is all the albums are in the same file structure.
I don't know. I've not seen that particular construction before and I'm having trouble finding out about it. What is the path to the media folder shown under Music > Preferences > Files? If you go through the Cmd+i process again but this time locate the file that Music is complaining about does it offer to try to fix others, and if so does that work?
tt2
Make sure that there a number of tracks that show with exclamation marks, try double-clicking one of them to play it, then fix the same way and see if this time Music offers to try to fix other broken links.
tt2
OK is there a way to avoid manually re-pointing the songs with the exclamations or removing the extra 2 "/" from the file location?
So it only lets me change 1 song at a time and before the change ///Users... after change /Users...
Do I need to re-import my entire I-tunes library?
