MacBook Pro 2019 - Screen glitch

I have just purchased a 2019 MacBook Pro (14/10/19) and I have been experiencing glitching.


It only occurs just before the device goes to sleep and hasn't been present at any other time, it happens as green and red colouring over the whole screen.


Has anyone got any ideas? I've read that it may be a software issue, but I'm not sure how this would work.


Thanks

MacBook Pro with Touch Bar

Posted on Oct 17, 2019 5:55 AM

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2 replies

Oct 23, 2019 9:40 AM in response to jwlarder

Hello jwlarder,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are having an issue with the screen on your MacBook Pro when you put your MacBook Pro to sleep. You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.



How to test an issue in another user account on your Mac



If you have this issue in new user, try resetting the System Management Controller (SMC) and then test your issue again.



How to reset the System Management Controller (SMC) on your Mac



Cheers!

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MacBook Pro 2019 - Screen glitch

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