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Level 1

33 points

IOS 13.1.3 battery drain

Well I guess another update, another waste of time as the bugs on the iPhone XR are still there. Weird battery drain. IT SHOULD HAVE MORE THAN A DAY'S LIFE OF BATTERY. I had to change my device for another one and its the same problem. When will apple wake up and start fixing this important battery drain issues. Apple support is stating a ' Hardware Problem' No I don' think so as everyone is complaining on these pages about how bad the software is and need a fix. My battery is at 100% capacity. It is a problem with the SOFTWARE. Also stop sending us links to apple's pages about lithium-ion batteries and how they work, battery performance etc... ITS A NEW PHONE. We need this fixed. Especially on the iPhone XR which should have more than a day's battery life!!! WAKE UP APPLE!! WE BUY PRODUCTS WITH A LOT OF EFFORT FOR SPENDING MONEY AND WE GET THIS IN RETURN. I know I'm angry but I've just had enough of this nonsense!!! :(

iPhone XR

Posted on Oct 17, 2019 8:29 AM

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yohdaddy

Level 1

9 points

Posted on Oct 18, 2019 7:14 AM

Ever since 13.1.1 my iphone7 will drain out even when powered off and being plugged in to power. 13.1.3 did not fix the problem. This is a serious ios bug. Once charged to 100% the phone will also require rebooting 5-10 times where the battery indicator will show almost 0% and the show 100% on reboot and bice versa. i have the screenshots to prove it.

What makes the phone drain out within an hour despite being plugged in and turned off???

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147 replies

Narizona

Level 1

4 points

Oct 21, 2019 8:13 AM in response to Oscar-24

I have an iphone10 and never had an issue with my battery until 13.1.3. What is weird is I now will pick up the phone after not touching it for 4hours and it will not turn on because how low the battery is. That never happened before

Oct 21, 2019 9:50 PM in response to Oscar-24

I have two 6S phones and they are draining at around 1% per minute after this update! But this only happens at home where there is poor signal reception. In my office where I have a strong signal it is normal. So it seems to be linked to the phone struggling to reach a cell tower... I though Apple solved this issue 10 years ago!

Rushavia

Level 1

8 points

Oct 21, 2019 10:35 PM in response to Oscar-24

I have an iPhone 7 and after the update by battery drains very quick withing 3 hours and the over heating even when i dont use the phone. I hope theres a patch that comes in soon!!!! Very frustrating!!!!!!!!!

razmee209

Level 10

191,556 points

Oct 22, 2019 10:03 AM in response to Oscar-24

Embarrass for what? Like I said there is no APPLE here in these user to user technical.

Go back and read the term of service you signed up for.

Yea you schedule and appointment with the genius bar and take in to the nearest Apple store.

Same thing with your health you schedule an appointment with your DR and go the hospital.

Same thing with your car etc.. you get the idea.

you ranting here isn't getting you anywhere.

Oscar-24 Author

Level 1

33 points

Oct 22, 2019 10:13 AM in response to Oscar-24

As I’ve said before : it’s a iOS bug. Apple Store won’t do anything. They can get your device inspected. But I’ve had a new device and had to exchange it for another new one. Nothing’s changed. Many people have encountered this.

Oct 22, 2019 10:37 AM in response to Oscar-24

Unfortunately my iPhone XSmax after last update of 13.1.3 the battery is draining very fast and never was like that ,even the battery performance before one day of ios 13 was 100% and now is 98%.the update should fix problems not create problems, please apple fix this issue As Soon As Possible

Oct 22, 2019 11:24 AM in response to razmee209

My iPhone was fine for a few days after its initial battery drain, then yesterday at 9 am it felt hot and was draining away 10% over a few minutes. Turned it off and left it to cool for 30 mins, its been ok since - weird.

[Edited by Moderator]

yang0611

Level 1

4 points

Oct 22, 2019 7:41 PM in response to Oscar-24

Me too! It even happens to my new iPhone 11 which I have been used two weeks before I updated to iOS 13.1.3, the battery is noticeably draining faster than before. Hope engineers could solve this problem in the next update asap!

Oct 23, 2019 2:34 AM in response to Oscar-24

i have the same issue.

when i update to ios13.1.3 my battery started reducing even in flay mode.

my battery health is 100%

my wife (iphone X) has the same issue started when she updated to 13.1.3

we want a argent update to solve the battery issue or we will sale the iphone and replace it with galaxy.

Oscar-24 Author

Level 1

33 points

Oct 23, 2019 7:56 AM in response to DeeE127

Yh. Even if I’m watching YouTube it drains quickly for no reason. However, my old iPhone 5s which is on iOS 12 with less battery capacity( 90% ) can withstand more hours of screen on time than my iPhone XR on iOS 13.1.3. I was doing a comparison on these two devices and iOS 12 is much more better than iOS 13 right now. ( No bugs, Less problems)

Narizona

Level 1

4 points

Oct 23, 2019 2:45 PM in response to suhail80

Just to add my two cents to the ios 13.1.3 issues. I am sure Apple does care about its customers. Software updates are very complex and it takes time to decide what is wrong, how best to solve the issue and once solved all the regression tests that need to be done to insure the new fix is not worse than the last one. It will take some time before a software update is released but I would bet my iphone that they are working on a fix for the latest update.

Oscar-24 Author

Level 1

33 points

Oct 24, 2019 5:53 AM in response to la324

Guys I don’t know if this will help but I have turned off Optimised Battery Charging- Go to Settings, Battery. For some reason it’s not draining as fast as it was with it on. Try this!

Hope it helps ! 🙂

la324

Level 1

8 points

Oct 24, 2019 6:26 AM in response to Oscar-24

now that i think about it sort of makes sense; the optimised battery charging is learning your charging behaviour to optimise charging capabilities. So maybe just guessing here, it works in the background to learn how one uses/ drains their battery so that they can predict when charging would take place and with what conditions. And is battery intensive at the beginning until it learns those charging habits.

Oct 24, 2019 6:29 AM in response to Oscar-24

Yes!!! I agree I did this update two nights ago and ever since then my battery drains rapidly!!!! 30% in 15 minutes!! That’s insane and absolutely ridiculous. I did this update to fix my phone not ruin it! I feel like it’s ruined. I have had my phone for a while and never had this issue. Ever. It’s 9:30 am and I have 30 % left and I literally haven’t been using it this morning. Fix this now. It makes me really angry!!!

Shichimi

Level 4

3,077 points

Oct 24, 2019 7:42 AM in response to Narizona

Forgive my cynicism, but this is exactly the type of problem that gets identified and corrected during alpha and beta testing and never, ever gets into the production release.

This problem is spread across the entire iOS 13 user base. I have been using my iPhone 6s for about a year now. I charge every night and use the phone all day. Through to iOS 12, I would typically bed down the phone with about 55% battery remaining. Since iOS 13, my phone has been giving me the 20% low battery warning at dinner time. That's about a 50% loss of productivity just for having installed iOS 13.

That's my two cents.

IOS 13.1.3 battery drain