xp pen tablet driver Catalina won't let me load the driver

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Level 1

9 points

xp pen tablet driver Catalina won't let me load the driver

OK I use one of XP pen graphic tablets, I upgraded to Catalina and now it's not working.

I have contacted XP and they helped and I got the driver to load but when I go in to the pen settings I get a message "PenTabletDriverUX" will damage your computer. You should move to the bin. I am getting so very annoyed so any suggestions would be great, I'm really thinking of selling my Mac and going back to windows.........

iMac 27" 5K, macOS 10.15

Posted on Oct 18, 2019 4:45 AM

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Answer 1

Oct 19, 2019 2:21 PM in response to Jugati

Dude! Drivers are not always updated when the new OS (Mojave, Catalina etc) is released. Chill out on selling your Mac... Crap like this happens more on PC... I've been using Macs for 25+ years. It's not Apple's fault. I have an XP Pen tablet display too. The people at XP Pen are working on a new driver for Catalina. Besides, Catalina is not an update for the faint of heart... You're losing 32 bit support so if you haven't upgraded some of your software packages to a 64 bit version you shouldn't upgrade just yet. I do professional graphic design and I'm only waiting on XP Pen Driver. Sometimes you have to be patient and let the developer fix the issue. I've been talking to the support team at XP Pen and they are working on a new driver. Just revert back to Mojave for now till they release the driver that works with Catalina. Hope this helps...

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Answer 2

Oct 30, 2019 8:39 AM in response to graphicdpiction

Looks like XP Pen released a new driver for Catalina. Check out the download link here...

https://www.xp-pen.com/download-61.html

I'm going to upgrade to Catalina in a few minutes and see if this is working good. Stay tuned...

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Answer 3

Oct 20, 2019 1:54 PM in response to graphicdpiction

FYI: here is a link to the facebook feed on XP Pen Drivers...

https://www.facebook.com/xppen/photos/a.869716696438984/2451237518286886/?type=3&theater

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Answer 4

Jugati Author

Level 1

9 points

Oct 19, 2019 4:55 PM in response to graphicdpiction

Thanks graphicdpiction

I know it sounded like I was spitting the dummy and thanks for the words of couragement. I'm not a big computer wizz and it does confuse me. I have also been emailing xp pen support and they did email me a way to load the driver and almost worked but still Catalina booked. Can I ask you how do convert back to Mojave. Cheers

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Answer 5

Nov 25, 2019 4:22 AM in response to graphicdpiction

I'm about to bought an Xppen and I was so worried when I read the 1st comments, I'm really glad that Xppen has already solved the problem.

Thanks very much Graphicdpiction for the update !

An anxious graphics computer student in her 1st year.

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Answer 6

Jugati Author

Level 1

9 points

Oct 20, 2019 3:45 AM in response to Jugati

ok I'm back up and running, boy I am on a huge learning curve.

cheers

Jugati

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Answer 7

Oct 20, 2019 8:18 AM in response to Jugati

Good to know you figured it out for yourself. I feel your pain... the only thing left for me is the driver for the XP Pen tablet then I will be updating to Catalina.

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Answer 8

Oct 30, 2019 10:04 AM in response to graphicdpiction

Updated to Catalina and I can confirm that it is working as expected. It was the only thing preventing me from updating to Catalina in regards to XP Pen Artist 22E display. Everything is golden!

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xp pen tablet driver Catalina won't let me load the driver

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