iOS 13.1.3 update mobile network issues

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Level 1

9 points

iOS 13.1.3 update mobile network issues

Today I updated my iPhone 7 to iOS 13.1.3 and about 1 hour later I got a popup that said that my mobile network settings couldn't be updated, and that I needed to update my iPhone. But I had just done that. I noticed right away I had lost cellular network. The status changed to "searching".. I thought it was a bug and backed up the device. I then tried to restore it. but that also failed and and now I get the message below

I have already removed the SIM and tested in another phone. Has anyone else encountered this issue?

Any suggestions? Thanks!

iPhone 7

Posted on Oct 20, 2019 8:12 PM

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Answer 1

Top-ranking reply

ManSinha

Level 6

12,177 points

Oct 20, 2019 9:58 PM in response to Emanuellopes

If you can't activate your iPhone, iPad, or iPod touch after installing a software update - Apple Support

If you can‘t connect to a cellular network or cellular data - Apple Support

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Answer 2

MzSuz

Level 1

8 points

Oct 27, 2019 3:03 AM in response to MzSuz

When I restart my phone, it will work for about an hour then back to No service and searching. When it first does this it will say that I need to update my phone before I can get service. I go to my settings thinking the Update didnt take right, and my phone tells me that I am already updated.

Is there a way to go back prior to the update, and completely update again?

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Answer 3

Emanuellopes Author

Level 1

9 points

Oct 21, 2019 7:22 AM in response to ManSinha

Thanks. Ive resolved it but putting the device in DFU mode. This does seems an iOS issue. After DFU I managed to activate over the air and restore the backup.

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Answer 4

Oct 21, 2019 7:58 PM in response to Emanuellopes

Same thing happening on my iPhone 11 Pro. Since the update it is stuck on "searching".

I've tried everything and nothing seems to work to fix this.

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Answer 5

Emanuellopes Author

Level 1

9 points

Oct 21, 2019 11:59 PM in response to Famousteo

Looks like the issue has returned. The fix was temporary. Apple really needs to jump on this. Tried updating to iOS 13.2 beta 3 but same thing. Works for a few hours and then goes back to searching.

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