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SAFX23 Author

Level 1

4 points

Prontoapp.app

Since updating to Carolina the subject app keeps appearing on my desktop and tells me to trash

the app, Anyone else have this issue? On MacBook Air

MacBook Air 13", macOS 10.13

Posted on Oct 21, 2019 9:47 PM

Top-ranking reply

Soren Pearson

Level 4

1,339 points

Posted on Oct 22, 2019 8:32 AM

Hi SAFX23,

I believe the prontoapp is malware or adware and needs to be removed from your Mac.

A little more detail of what the app is: the ProntoApp is advertised as a program that will improve the way you

search the Internet. It might sound like a useful service but the app can be intrusive and will display advertisements whether you want them or not.

Are you able to trash the application manually?

To make sure all traces of the application are removed, you can download a free copy of Malwarebytes for Mac and run it. It will scan your Mac for Malware and remove it for you.

Also, it's MacOS Catalina, not Carolina :)

I hope this helps.

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Prontoapp.app

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