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Severe battery drain, iOS 13.1.3, iPad Pro

Any suggestions?

I am experiencing severe battery drain, iOS 13.1.3, iPad Pro. In Settings>Battery, Safari is shown to be the biggest drain by far (BY FAR!). Have been going from 100% after unplugging charger to less than 50% in two hours of morning use (between 7:00 and 9:00am). At the rate of drain, will have zero left before noon. I use Safari to read articles/morning news...not watching battery consuming videos (but even if I were, this performance would be atrocious and unacceptable). Have performed all the “fixes” I found listed online thus far: install the latest iOS with its “battery fix,” wait (did so for days!) for app updates to “catch up,” lower screen brightness, turn off background app refresh, close apps (and rebooted), minimize open tabs in Safari (usually only have two open at any one time, but also erased history/data and rebooted), etc. Nothing helps. There is a serious problem and it doesn’t appear to be a setting. Thank you for any suggestions.

iPad Pro, iOS 13

Posted on Oct 22, 2019 8:33 AM

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Posted on Oct 23, 2019 10:23 AM

Perhaps I am incorrect, however, before updating to to IPadOS 13, I never experienced battery drain when I closed the cover. I could leave it for days and not experience power loss. Now I lose 50% overnight when there is no activity.


I am convinced something has changed, and judging by the large number of other people complaining about the same thing, I think I am correct.

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269 replies

Dec 12, 2019 6:09 AM in response to soart

This morning I got a message that said 13.3 failed to install. I had gone through all the motions (and by all measures it appeared to successfully install) two nights ago, so the message was unexpected and a bit weird. I just completed the process again, complete with hard restarts as recommended (and Settings—again—shows my software is “up to date”) so we’ll see how it goes, but I will note that my iPad (Pro, 10.5) dropped from 100% to 92% in about 30 minutes this morning AFTER that second install, so I’m thinking the problem persists. Anybody else get a message that your earlier installation of 13.3 failed?

Dec 20, 2019 1:28 PM in response to MichelPM

Well I’m having the same problems man probably the one million users like me don’t want to go through the hole process of doing what I did to write this! But my battery is **** and its getting consumed By safari and I don’t use it. And I don’t have anything open no windows I know everything about iPad and iPhone and this is busldhit

Dec 31, 2019 4:35 AM in response to soart

Hi all,


I’m having the same issues on both 1st gen and 2nd gen iPad Pro 12.9.


I purchased the 1st gen back in October as a Christmas present for my daughter (seller refurbished). Tested it for a few days, updated it, boxed it back up fully charged (turned off). Opened it up Christmas Day, turned it on and it had 7% which I thought was strange. She’s lucky if she gets 4 hours from a full charge. She does watch YouTube etc so don’t expect days of usage but I’d expect more than 4 hours! I’ve hard reset it several times, updated to the beta 13.3.1 which I actually think has made it slightly worse.


I treated myself to a 2nd gen iPad Pro 12.9 (brand new) 2 days ago, like a fool I updated it to iOS 13.3 (it didn’t come with iOS 13) and now I’m having draining issues with my battery. Both mine and an iPad 2 (not iOS 13) was left 100% on charge, after returning home around 5 hours later, the iPad 2 was 99% and the iPad Pro (2nd gen) was at 88%.


Surely that can’t be an issue where an 8 year old iPad 2 is holding charge more efficiently than 2 iPad Pro’s both running iOS 13.


Has anybody managed to get their’s fixed?


Thanks

Dec 31, 2019 6:30 AM in response to StevieB2theE

I’ve posted a couple of times on what I’ve done to minimize battery drain after updates.

It boils down to turning off almost every feature, all background apps and programs, auto refresh, geo locate, screen brightness and Clear Siri data and cache. All done through settings.

I perform a hard reset after each update then once a week now as a hopeful preventative.

Battery now lasting approximately 7 to 8 hrs, remember to close apps after using instead of allowing the page’s to stay open in the background.

I only loose 1% when off over night, 5% in standby after 24 hrs, now. I pad is two years old.

Apple has a built in battery maintenance function that discharge the battery periodically then recharge that seems to have a mind of its own and performs it at random that can mess up a good day if you unplug in mid charge.

I would read all the past posts from the many helpful frustrated IPad users in the same predicament for more ideas to maximize your battery life.

I pad users life after IOS 13, has been extremely frustrating.


Dec 31, 2019 7:00 AM in response to Gorp52

iPad Users’ life has been extremely frustrating since the introduction of iOS 11 over 3-years, ago!

Hence why my own 2015 iPad Pro is STILL running iOS 10.3.3 after over 3-years of this frustrating nonsense.

iOS 11 was complete and utter garbage of an iOS and iPadOS 13, to date, has not faired much better since its introduction.

iOS 11 and every iOS/iPadOS iteration therafter, have all been buggy as an active anthill and things still have not improved, as yet, with iPadOS 13.

I have already waited out 2 full iOS iterations, I may end up just waiting it out for iPadOS 14 and hope for another “Festivus Miracle” to manifest itself.

Dec 31, 2019 7:25 AM in response to Gorp52

I’ve tried all, too. It hasn’t really helped. And by the time you turn off every feature that is of use (and for which you chose an Apple iPad), you might as well carry a Big Chief tablet and #2 pencil. At least they don’t need to stay plugged in non-stop. I started working at 100% at 7:15 this morning. Most of my work has been via Pages and Mail. My battery at 9:15am is at 71% and usage reports: Safari 76%, Mail 9%, Pages 6%. Except for right now on this site, I’ve barely used Safari this morning: I briefly followed a link attached to one of my emails...no videos. All of this started with the installation of iOS 13; I’ve stayed current with all subsequent releases. None have helped.


While on the topic: I remain confused about why multiple back-to-back hard restarts have been recommended and need to be done. Why doesn’t ONE do the job?


At this point, I’ve turned off so much functionality that some formerly easy-to-do actions no longer work and I’m having to explore which combination of “turn it off” affected their ability to perform. Ugh!!!!!! (But: thanks again MichelPM for trying to help.)

Jan 9, 2020 12:02 PM in response to Brandonleake

That support page contains support for every category Apple covers.

It is the best page for all phone contact support for Apple.

It is broken down by category if one just scrolls a little down the Webpage, all the Apppe Product and Service U.S. and other regionalphone contact numbers are provided under that category.

Not hard to find, at all.


Jan 14, 2020 3:59 AM in response to SRTbobby

I also have an iPad Pro first generation and I am in Sydney, Australia. The battery was "amazing" before the iOS update, but now the battery only lasts a few hours. Apple's response is that the iPad is 3.5 years old and they are of the opinion that the battery being a consumable item, has lasted a reasonable period of time. The Apple representative indicated the device can be repaired with a battery replacement at a cost. Can I please know what the outcome of this problem is so that I can pursue a satisfactory resolution with Apple. Clearly the iOS update has cause the internal battery deterioration. An Apple diagnostic test showed the battery was about 65% with 971 cycles.

Severe battery drain, iOS 13.1.3, iPad Pro

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