You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

dicksmith99 Author

Level 1

9 points

Wireless keyboard not working after reboot Catalina

Just recently, possible after automatic install of macOS Supplemental Update build 19A602, my wireless keyboard and Magic Mouse are not working. I can restore the keyboard by plugging in the USB charging cable and then unplugging and it works again. The Mouse I have to plug in a wired mouse and fiddle with the Bluetooth preferences to get the connection to the Magic Mouse restored, then I can use it again. I tried booting into Safe Mode, but that did not change the behavior. What to try next?

iMac, OS X 10.10

Posted on Oct 22, 2019 8:51 AM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

126,091 points

Posted on Oct 22, 2019 8:54 AM

Re-set both SMC and NVRAM, un-pair and re-pair the devices, and boot into Safe Mode, would be three more things to try.

View in context

Wireless keyboard not working after reboot Catalina

Similar questions