Accountsd CPU usage high in macOS Catalina

I have mail open and and my CPU usage is between 111- 300% int he activity monitor. It is extremely slow, and bogs down the rest of my machine. The fan is on constantly. I have attempted to Force Quit, Reindex, Remove Accounts, etc.


Anybody else seeing this?


[Re-Titled by Moderator]

MacBook Pro Retina

Posted on Oct 22, 2019 5:31 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2019 5:06 AM

So I finally figured out the issue.


Mail is sending some data to iCloud. If you notice with your Documents and Desktop folders, Catalina makes it so saving to iCloud is a default. The same goes for Mail settings.


  1. Settings>Apple ID>iCloud Drive (Options>
  2. Uncheck Desktop and Documents folders.
  3. Uncheck Mail


Not only is Mail working as it should, accountsd is using substantially less CPU %.


Anyway, this is what worked for me for now.


399 replies

May 28, 2020 6:44 AM in response to nmehtalumen

Does anyone have contacts at Apple? Can we find the name of the person(s) who lead / are members of the OSX Mail engineering or Product Management team? We should find these folks and start writing to them directly. I live in Silicon Valley and I'm going to try to do this. I will let you all know if/when I find the names.


Just look at this thread - 22 pages of complaints and struggles! Yet NOT A WORD from Cupertino. This is ridiculous as they (Apple) also know that we don't have great alternatives to Mail. So they are free to ignore these comments / complaints / struggles. I suspect they don't even look at these pages so as they say out there "save your breath".


Please join in trying to reach Apple through other approaches as well. Thank you!

May 28, 2020 8:46 AM in response to nmehtalumen

I used the link someone posted earlier to let Apple know via email that I no longer use Apple Mail on my desktop. Nothing else I can do, or am willing to do, to try to resolve the problem. I now use mail on my iPad (which has no such issue), and, occasionally, fire it up on the desktop to write an email, but I never keep it open. Problem solved. Apple absolutely knows of the issue. It is infuriating that no one at Apple is willing to respond to this thread to let us know that we’ve been heard.

Jul 6, 2020 5:22 AM in response to vip4lyf

I have to agree with this. I've done all of these things, too. Interestingly when I switched off the "automatically manage connection settings" on the two Exchange accounts I use Mail.app crashed. Reopening it the boxes are still not checked, but accountsd and Mail are still sky high CPU use, and accountsd did not purge its memory but kept adding to it (2.6GB as I write this).

Sep 28, 2020 2:11 PM in response to NJFirefighter

Just for your information, I have the same cpu problem with accountsd since the last update to Catalina 10.15.7, but I DO NOT USE Apple Mail, Contacts or Calendar!!! Why is mac making intensive use of cpu when I do not use any of the possible apps which could trigger it? I guess the psicosis with gmail accounts is completely unfounded, it's a problem with apple and macos, nothing else.

Oct 4, 2020 5:29 AM in response to mesoscales

After a few days OK, it seemed solved, but today the accountsd process at 300% CPU usage has come back :-(

Just in case, I've checked the suggested changes remain the same (disabled iCloud from syncing Mail and other apps data). Next step: try to uninstall any app using accountsd, or wait for next MacOS update, although I'm skeptical given the lack of new ideas to solve this issue, and the absence of Apple feedback.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Accountsd CPU usage high in macOS Catalina

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.