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When I try to turn on my MacBook Pro (2019) it doesn’t do anything other than display a black screen.
The touch pad is responsive and after about 20 seconds the Esc key displays on the Touch Bar and the caps lock displays. I’ve tried resetting VRAM and SMC to no avail.
MacBook Pro with Touch Bar
Verify your backlight is turned up on the display. If the SMC/NVRAM reset did not sort it I suspect you have an issue with the display.
Take it in for a hardware issue—In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
From iOS device using the app online Genius Bar appointment:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
Verify your backlight is turned up on the display. If the SMC/NVRAM reset did not sort it I suspect you have an issue with the display.
Take it in for a hardware issue—In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
From iOS device using the app online Genius Bar appointment:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
Can I check if the back light is turned up if I can’t access the backlight key on the Touch Bar?
MacBook Pro won’t boot properly
