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BostonSheree Author

Level 1

4 points

Computer keeps restarting

My computer keeps restarting and I think it is dying....please help, anyone.

MacBook Air 13", macOS 10.14

Posted on Oct 23, 2019 7:36 PM

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Top-ranking reply

Level 9

50,178 points

Posted on Oct 23, 2019 11:11 PM

Hi,

Resetting SMC as well as NVRAM could solve the problem.

https://support.apple.com/en-us/HT201295

https://support.apple.com/en-us/HT204063

If they don't help, you'd better make Genius Bar reservation or take your MacBook Air to Apple authorized service provider to check it up.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com

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Top-ranking reply

Level 9

50,178 points

Oct 23, 2019 11:11 PM in response to BostonSheree

Hi,

Resetting SMC as well as NVRAM could solve the problem.

https://support.apple.com/en-us/HT201295

https://support.apple.com/en-us/HT204063

If they don't help, you'd better make Genius Bar reservation or take your MacBook Air to Apple authorized service provider to check it up.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com

Reply

Computer keeps restarting

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