Why are there iPhone speaker choices now?

When I am on a call and want to put the call on speaker, instead of going to the speaker, a menu of choices pops up to choose from. It shows "iPhone, Speaker and Living Room". Living Room is the name of my Apple TV, but it is not a speaker choice, so why is it displaying? When I choose to go to speaker, I just want it to do that. Why has this suddenly started happening?

Posted on Oct 24, 2019 4:21 PM

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Posted on Oct 26, 2019 6:54 PM

I have had this issue as well, I found the only way to get rid of my apple tv as an option, is to go into Settings on the apple tv - Remotes and Devices - Remote App and Devices and you should see your iPhone listed, select it and Unpair Device. This is the only way I've found to get the normal speakerphone option back, you loose the ability to use your iPhone as a remote/type input for the apple tv though.

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24 replies

Oct 24, 2019 4:57 PM in response to Lawrence Finch

Fine, but you are telling me one thing and a senior Apple agent is telling me otherwise, so I am interested in seeing some evidence that this is expected behaviour when it never ever did it before. And I had 12.4 before I updated to 13 too.


Not asking the iPhone to read my mind, just don't want it to offer me choices I have no desire to use, and, in fact, don't even work!! I am near my iMac and my Apple TV is in the other room and choosing either of those audio options doesn't even play the audio on those devices if I select it, so it's a useless option anyway, even if I did want it, but I don't.


As I say, it would be fabulous if you could point me to any evidence that this is a feature. It must have a name. There must be something about the feature in documentation somewhere.

Oct 24, 2019 5:30 PM in response to deggie

I looked in the manual and there is nothing. Only thing I could find was this: https://support.apple.com/en-ca/guide/iphone/iphb152a5c6/ios but it does not refer to audio choices for phone calls. If you can find it, I would very much appreciate your sharing it here. Not asking you because I can't be bothered because I tried, but can't find anything which confirms this as intended behaviour. I don't mean to be pedantic, but I want to show this to the advisor who swears it is not supposed to be doing that. He even researched it with his senior tech (which doesn't mean they are all wrong, but...)

Oct 27, 2019 1:14 PM in response to madmax88

Oh my gosh! This is actually a real practical answer to the issue. Thank you!! That does seem to have worked for the Apple TV option. Fingers crossed it stays that way. I did have to restart the phone to make it go away as well.


The only thing now is that my iMac sometimes comes up as an option. How do I unpair the phone from another Mac computer in the same way? The only thing I can find is about disabling Handoff, but Handoff is a different thing. It's purpose is to allow you to continue working in an application from one device to another, like finishing an email. I don't want to switch that off, I just want to switch off using a computer for the phone's audio on a call.

Oct 27, 2019 1:38 PM in response to Cartoonguy

Try double checking your bluetooth settings on the iMac and iPhone and making sure they're disconnected from each other. I just tried connecting my phone to my iMac via bluetooth and wasn't able to get the audio option back so there might be something else going on.

As an aside my Handoff feature still works between my iMac/iPhone independent of bluetooth connection, so I don't think this issue has anything to do with that functionality.

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Why are there iPhone speaker choices now?

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