You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why are there iPhone speaker choices now?

When I am on a call and want to put the call on speaker, instead of going to the speaker, a menu of choices pops up to choose from. It shows "iPhone, Speaker and Living Room". Living Room is the name of my Apple TV, but it is not a speaker choice, so why is it displaying? When I choose to go to speaker, I just want it to do that. Why has this suddenly started happening?

Posted on Oct 24, 2019 4:21 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2019 6:54 PM

I have had this issue as well, I found the only way to get rid of my apple tv as an option, is to go into Settings on the apple tv - Remotes and Devices - Remote App and Devices and you should see your iPhone listed, select it and Unpair Device. This is the only way I've found to get the normal speakerphone option back, you loose the ability to use your iPhone as a remote/type input for the apple tv though.

24 replies

Oct 27, 2019 1:38 PM in response to Cartoonguy

Try double checking your bluetooth settings on the iMac and iPhone and making sure they're disconnected from each other. I just tried connecting my phone to my iMac via bluetooth and wasn't able to get the audio option back so there might be something else going on.

As an aside my Handoff feature still works between my iMac/iPhone independent of bluetooth connection, so I don't think this issue has anything to do with that functionality.

Dec 9, 2019 4:28 PM in response to Cartoonguy

Okay, I have not solved this problem, but I have an answer as to why this does not work.


After much research, I finally spoke to an advisor who told me that this is a new function of Airplay 2. That is, to offer this audio option which does not work. It's not meant to work because you cannot send audio from a phone call to your Apple TV, but the audio is recognized as an Airplay option anyway.


This is annoying as I would rather just switch to speaker immediately, without the two step process. There is no functionality in giving me an option which actually does not function, so I wish Apple could fix this and have it like it was before Airplay 2.


Those who suggested it was Bluetooth are not correct. It's about being on the same wifi network. If I had a HomePod, it would send my phone audio to that, and that option would be there, but Apple thought it would be okay to offer an option which does not actually work, which is odd. It's meant to be there and it's meant not to work.

Dec 24, 2019 6:46 AM in response to Cartoonguy

Just chiming in since the helpers seems to be missing the bigger picture.

So just to confirm two things:


(A) yes this is super-annoying like you say.

Since one would want to quickly hit "speaker" and then have the d**mn phone use the speaker-phone. This new step takes more time, and interrupts your stream of thought as you suddenly have to stop talked to the person on the phone to make a choise. I have yet to find a single person who enjoys it. But it's there, it will most likely stay, and I bet someone at Apple is really proud of her/his work to get this in there. (And no, I've never heard of anyone streaming their call to the TV-set before, but that could be just my ignorance).


(B)

There was a way to turn this behaviour off, but it seems to turn itself back on after a day. I guess the proud apple-engineer found that tip and "fixed it". :-/

Lots of discussions, the one that worked for me (for a while) was in this thread:

https://apple.stackexchange.com/questions/310677/how-to-stop-iphone-from-listing-imac-as-audio-source-during-phone-call


Why are there iPhone speaker choices now?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.