Why are there iPhone speaker choices now?

When I am on a call and want to put the call on speaker, instead of going to the speaker, a menu of choices pops up to choose from. It shows "iPhone, Speaker and Living Room". Living Room is the name of my Apple TV, but it is not a speaker choice, so why is it displaying? When I choose to go to speaker, I just want it to do that. Why has this suddenly started happening?

Posted on Oct 24, 2019 4:21 PM

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Posted on Oct 26, 2019 6:54 PM

I have had this issue as well, I found the only way to get rid of my apple tv as an option, is to go into Settings on the apple tv - Remotes and Devices - Remote App and Devices and you should see your iPhone listed, select it and Unpair Device. This is the only way I've found to get the normal speakerphone option back, you loose the ability to use your iPhone as a remote/type input for the apple tv though.

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Oct 26, 2019 6:54 PM in response to Cartoonguy

I have had this issue as well, I found the only way to get rid of my apple tv as an option, is to go into Settings on the apple tv - Remotes and Devices - Remote App and Devices and you should see your iPhone listed, select it and Unpair Device. This is the only way I've found to get the normal speakerphone option back, you loose the ability to use your iPhone as a remote/type input for the apple tv though.

Oct 24, 2019 4:48 PM in response to Cartoonguy

I don't care what Google search says, it is intended behavior. If there are more than 2 ways to hear phone calls it will list all of them. The iPhone is pretty smart, but it can't read your mind about which 2 methods you would want, so it lists all of them. If you have Bluetooth devices such as a headset or a speaker it will list that also, potentially 4 Items in the list.


One thing you might try is to go to Settings/GeneralAirplay & Handoff and set Automatically AirPlay to TVs to OFF. That won't help if you have a Bluetooth device connected, but it might if you don't.

Oct 24, 2019 4:48 PM in response to Cartoonguy

The button should now be called Audio and yes it takes you to a second page. If it finds absolutely no other Airplay devices then it will go back to being just the Speaker. If you are only seeing the Apple TV as your other option unplug it and see what happens. And yes it is the intended behavior. Download the latest IOS manual to your books app and you can look it up.


You can also go here Feedback - iPhone - Apple and tell Apple you would like an option in Settings.

Dec 9, 2019 4:28 PM in response to Cartoonguy

Okay, I have not solved this problem, but I have an answer as to why this does not work.


After much research, I finally spoke to an advisor who told me that this is a new function of Airplay 2. That is, to offer this audio option which does not work. It's not meant to work because you cannot send audio from a phone call to your Apple TV, but the audio is recognized as an Airplay option anyway.


This is annoying as I would rather just switch to speaker immediately, without the two step process. There is no functionality in giving me an option which actually does not function, so I wish Apple could fix this and have it like it was before Airplay 2.


Those who suggested it was Bluetooth are not correct. It's about being on the same wifi network. If I had a HomePod, it would send my phone audio to that, and that option would be there, but Apple thought it would be okay to offer an option which does not actually work, which is odd. It's meant to be there and it's meant not to work.

Oct 24, 2019 4:36 PM in response to deggie

This never appeared for me before updating to iOS 13. There is no reason I would want to share my phone call via my Apple TV when I have a speaker on my phone. In any case, it should be a choice. It gives me a choice to play via a bluetooth headphone, but only if they are actively connected. I should be able to stop this annoying option.


I actually called Apple Support and a senior advisor told me that this is not expected behaviour and that it is a known glitch and will be fixed, he hopes, in an update. I kind of found that hard to believe, which is why I posted here. Can you find any documentation which confirms this behaviour as intentional on an iPhone?


Also, I can already airplay my phone to the Apple TV, but again, that's a choice.

Oct 24, 2019 4:43 PM in response to Lawrence Finch

So I'm on a call and I hit the Speaker button, but instead of going to speaker, a choice of three options pops up and I have to choose from those. It's a two step process which is cumbersome and distracting in some situations and it never did this before.


Further, Google searching shows up no info that I can see to confirm this as intended behaviour. Only thing for sending audio to an Apple TV is via Airplay. Are you saying it does it on your phone every time as well? Can you find any information from Apple that explains what is happening?


P.S. Pressing the Living Room button doesn't even send the audio to my Apple TV, so it doesn't even work if I wanted it to.

Dec 24, 2019 6:46 AM in response to Cartoonguy

Just chiming in since the helpers seems to be missing the bigger picture.

So just to confirm two things:


(A) yes this is super-annoying like you say.

Since one would want to quickly hit "speaker" and then have the d**mn phone use the speaker-phone. This new step takes more time, and interrupts your stream of thought as you suddenly have to stop talked to the person on the phone to make a choise. I have yet to find a single person who enjoys it. But it's there, it will most likely stay, and I bet someone at Apple is really proud of her/his work to get this in there. (And no, I've never heard of anyone streaming their call to the TV-set before, but that could be just my ignorance).


(B)

There was a way to turn this behaviour off, but it seems to turn itself back on after a day. I guess the proud apple-engineer found that tip and "fixed it". :-/

Lots of discussions, the one that worked for me (for a while) was in this thread:

https://apple.stackexchange.com/questions/310677/how-to-stop-iphone-from-listing-imac-as-audio-source-during-phone-call


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Why are there iPhone speaker choices now?

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