-50 error with old itunes

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version (or 12.6.5.3) if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

SerdarBradosti wrote:

apple has turned off app store section of itunes :(

That is certainly true for all iTunes versions newer than 12.6.5.3. However, louver's issue was that iTunes versions older than 12.6.5.3 (for example, 12.6.3.6) can no longer sign in. An interesting question is whether 12.6.5.3 can still manage apps for devices running iOS 13: https://discussions.apple.com/thread/250753301.

JagSingh007 wrote:

Alright, so has anyone found the solution to this?...."There was a temporary problem completing your request. An unknown error occurred (-50) Try again later"....this was the only way left for me to get apps onto the device. You really think you're going to get me to upgrade, Apple? Nope. Never again.

I don't work for Apple, but your error message suggests that you are still trying to use an older version of iTunes that is no longer supported by the iTunes Store. The wording of your error message also suggests to me that you are not running Windows XP or Vista, so a solution is possible in your case: Install a version of iTunes that is still supported by the store. You need an iTunes version that can not only sign in, but also manage apps? There is now only ONE version that matches your requirements: iTunes 12.6.5.3. You need a download link? Try https://discussions.apple.com/docs/DOC-6562#versions. If you should find a better solution, please let us know!

Hello louver, the version you would want is 12.6.5.3, as I learned yesterday in a similar thread https://discussions.apple.com/thread/250770211.

oceanxp wrote:

same problem

I'm afraid my crystal ball says you need to buy a new PC, because Windows XP diehards cannot install any version of iTunes more recent than 12.1.3, which gives error messages that look like this when you try to sign in:

(I would like to help yohan49, but my crystal ball only shows iClouds for him.)

Hello Mr.Louver

I hope that you found a way to solve this problem, I spent the last two weeks trying to fix this problem and i couldn't, I try everything from reinstalling Itunes and even my operating system, I move from windows 10 to windows 7 but nothing happen,

I did many thing but non of them work with me.

I hope you will inform me if you found solution for it.

Thanks.

I did as Johny Dep's said, and still facing error (-50) that prevent me from logging in, and download apps.

is there's a particular way to install itunes 12.6.5.3 or what?

Or you could just tell me the entire steps?

In principle the answer is yes. I've just connected my iPhone 11 to 12.6.5.3 and I was able to rearrange screens, move and add apps, however when I came to apply I went into a reauthorization loop that I could only escape by removing my device. I suspect that is as a result of having some Apple Arcade apps on my device since one was listed in the error, and these may well behave differently. I wasn't prepared to have the apps removed just to test things, but I've a feeling if I had the other changes I'd made would have been applied.

tt2

Alright, so has anyone found the solution to this? Major billions of dollars corporation can kill anything they want, including find a way to quietly kill an entire desktop version of the app store and leave behind the most cryptic response ever "There was a temporary problem completing your request. An unknown error occurred (-50) Try again later".

Really, Apple? And our furious Google search attempts only bring up 10 people asking the question, as if we are the only users that care? Really? Nice work with perception, but in reality, the common folk will just blame themselves for this.

Meanwhile I am stuck with an ipad that doesn't have wifi working, and this was the only way left for me to get apps onto the device. You really think you're going to get me to upgrade, Apple? Nope. Never again.

I'm getting an error when I attempt to navigate to Page 2 of replies in this thread:

I did as say, and still facing error (-50) that prevent me from logging into itunes 12.6.5.3

If you are running Windows XP or Vista, then there is no solution that I know of.

No Am running windows 10

In that case, see turingtest2's post above. I wonder if 12.6.5.3 was an upgrade or downgrade in your case.