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No update for iOS 13

I have the 6s Plus, but I haven't gotten the update for iOS 13. My settings say I have 12.4.2, and that my software is up to date. I normally get all the notifications for a new update. Is there something else I need to do?

iPhone 6 Plus, iOS 12

Posted on Oct 25, 2019 9:17 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2019 10:20 AM

Are you sure you have the 6s Plus and not just the 6 Plus? If you go to Settings > General > About what is your model number? Also, this can happen if you have an iOS 12 beta version installed. Go to Settings > General > Profiles and if you have an iOS 12 beta profile remove it and then you should be able to upgrade to iOS 13.

5 replies
Question marked as Top-ranking reply

Oct 25, 2019 10:20 AM in response to ericnhem

Are you sure you have the 6s Plus and not just the 6 Plus? If you go to Settings > General > About what is your model number? Also, this can happen if you have an iOS 12 beta version installed. Go to Settings > General > Profiles and if you have an iOS 12 beta profile remove it and then you should be able to upgrade to iOS 13.

No update for iOS 13

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