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Audio adapter not working

The audio adapter that plugs into my charging port on my iPhone 7 isn’t working, every time I plug it in and try to listen to music it plays through the speakers and not through the adapter into my earbuds.

iPhone 7, iOS 13

Posted on Oct 25, 2019 11:57 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2019 12:10 PM

Did you purchase this adapter directly from Apple, either on-line or from an Apple Store? If so, if you did so within the last 14 days, you could return it for a replacement or refund. If you purchased it from somewhere else, you will need to work this out with where you purchased it from.

7 replies
Question marked as Top-ranking reply

Oct 25, 2019 12:10 PM in response to Havloc_

Did you purchase this adapter directly from Apple, either on-line or from an Apple Store? If so, if you did so within the last 14 days, you could return it for a replacement or refund. If you purchased it from somewhere else, you will need to work this out with where you purchased it from.

Audio adapter not working

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