Problem with Mail's Preferences

Scriptoriumgrafica wrote:

I can't see Mail's preferences. I see an empty windondow an I can't see Rules, general, sign and other. Can you help me? Thank's

Quit mail.

Finder>Go>Go to Folder, copy & Paste:

 ~/Library/Containers/com.apple.mail

Highlight all the contents in this folder

Then right-click and choose "New Folder with Selection”. Do not move the new folder from this current location.

You can close the Finder window.

The next step will be to restart the Mac and test

After the computer is restarted, open the Mail Preferences to see if it opens properly showing your missing options.

Use Mail on your Mac - Apple Support

Same issue. Been trying to fix it for days. I did the steps above, but there is not "New Folder with Selection" option when I highlight and right click. Please help!