Can’t sign into my Apple ID or use Facetime/Messages since updating to iPadOS

Please can someone help with this? Since updating my iPad to iPadOS both Facetime and Messages are faded out. I can see that I am signed into my account but both Facetime and Messages can’t be used as they are faded out on the screen. Any help would be ace. Thanks

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Oct 31, 2019 5:37 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2019 5:51 AM

Have you checked Settings/Screen Time for any restrictions?


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


If there are Screen Time restrictions and you can't turn them off, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


If there aren't any restrictions, do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

3 replies
Question marked as Top-ranking reply

Oct 31, 2019 5:51 AM in response to NosajasoN

Have you checked Settings/Screen Time for any restrictions?


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


If there are Screen Time restrictions and you can't turn them off, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


If there aren't any restrictions, do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

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Can’t sign into my Apple ID or use Facetime/Messages since updating to iPadOS

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