Dolby vision apple tv+

Oh hi, have apple tv 4k box and have had no problems with it u till now.

November 1st saw the launch of apple tv+ which I happily subscribed to. This is where my troubles started.

I've have Netflix and purchased movies through the apple tv app on my iPad and watch them on my apple TV box. All the dolby vision films and tv shows play perfectly not a problem.

How ever on the new apple tv+ it's a different story. During the first episode of The Morning Show when dolby vision is active 3 out 5 scenes have what I can only describe as an old camera film negative look to it! Colours are all inverted in one scene and then the next one all perfect. Is happening in the second episode also and the first episode of See this is also happening. Have changed hdmi cable and input and made sure my LG tv settings for dobly vision are enabled and they are. I turn off match dynamic range to off and there is no video problems but I feel like I'm losing out on the proper 4k quality of dolby vision.

My head is wrecked.

Please i can't be the only one affected with this.

Thanks

Brian

Apple TV 4K, tvOS 13

Posted on Nov 1, 2019 9:11 PM

62 replies

dashton6

Level 1

8 points

Dec 21, 2019 5:06 PM in response to deiseguy

I have the same issue as you, Dolby vision used to play back perfect now none of my Dolby vision plays back properly from the Apple TV box including my purchased films, I get the same negative image on dark scenes as you describe even on Netflix. This is definitely an Apple TV problem as I have the recommended Belkin high speed lead I have also tried plugging straight into the tv with no success. If I use the app on the tv for Netflix I have no issues. I also have no issues with Dolby vision on my fire tv stick 4K. Another thing I have noticed is occasionally you will loose the picture, goes snowy white and it then comes back on I thought my unit was at fault when I bought it so I exchanged it the new one but this did the same. I have this week changed my AV receiver from Sony to Denon no improvement though. Personally speaking I think Apple need to contact Amazon and ask them how the implement Dolby vision that does work and at a fraction of the price.

Moman19

Level 1

8 points

Jan 2, 2020 12:51 PM in response to 100pat

Same issue today. Some episodes play in HDR while most from the same season play in regular HD.

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Dolby vision apple tv+