AirPod Pro Microphone Call Quality

This seemed to fix it for me, thanks. Just crazy that a £250 pair of headphones still has this problem 4 years after release and the only solution is to turn off features. My original AirPods had the same issue when using with my iPhone XR too, now I'm continuing to experience it with AirPods Pro and a 13 Pro Max. It makes me wonder if I'm just particularly unlucky or whether there might be some setting or software conflict tied to something that is transferring over with my Apple ID.

Same problem with my Air Pods Pro II. I've unpair and re-paired and tried pairing them to different devices but the microphone quality is awful and completely unusable for calls. For me they're pretty much just an expensive paperweight now

Honest to god it makes me so **** angry. I can’t even talk to my mother without her asking me 20 times if I’m still there. As expensive as they are I’ve angrily yanked the AirPod out of my ear and chucked it. “What’s wrong with your phone?” “Why do you keep disappearing?” Gets me in some real good arguments. Thanks, Apple… these are way too **** expensive to be dog poop for calls…

Expressing my concerns, I'm perplexed as to why Apple has remained silent on this matter. Personally, I feel entitled to a refund if it turns out that Apple is either complicit in unethical practices or mishandling our finances.

I have the same problem, my airpod pro model is A2084 and it is from 2019. I called support to use Apple's recall program, but they said my AirPods Pro were manufactured after 2020 and are not included in Program for Sound Issues. It's really disgusting that this problem occurs after less than 1 year of use in good condition! I don't know why Apple is not responding! I am disappointed with Apple, I spent a lot of money on AirPods Pro and I will not do it again! The strange thing is that I, as an Apple user, cannot find out what year my device (airpod) was manufactured, this is very ridiculous and a way of corporate fraud!! I'm still waiting for Apple's response!

I have just upgraded from air pod pro to air pod pro gen 2. Using the fantastic new adaptive noise cancellation has been a great experience … until making a phone call with it on. Callers say I am muffled, hard to hear. If I move back to transparent noise cancellation, they say the audio is much better …. But switched back to adaptive and boom, the muffle comes back. How do I resolve this ? Do I take my earphones back and have them replaced as a fault? Surely I don’t have to change settings every time I take a phone call ???

Just joining the long list of people with issues with these headphones. For music, they are good.

For phone calls, terrible. The sound from the other people sounds like a Star Wars scene with sound going from left ear to right in a warped/delayed fashion. Goes on the entire call.

When I try to use these on my Mac, the headphones are constantly connected/disconnected. I've reset repeatedly, turned off recognize automatically as that helped a little. Best thing is to turn bluetooth off of my phone when using on computer. This helps the connections but doesn't help anything with sound quality on telephone calls. Just terrible for this.

What do you mean? Apple Care? They will propose you a change but the problem is real and not fixable via sw.

I’m on my 3rd unit, no improvement.

Yes, don’t waist your time swapping. It probably be a design flaw. So incredible the my never be aware of a BASIC function of ear buds: audio calling.

I have the same problem. It is impossible to make call phones with AirPods Pro in loud places like train, bus, street etc, people just cant hear me.

answer is below:

it helped 5-10% maximum. Quality is still beneath what you would expect for an expensive product like this. and apple still hasnt answerd. its a disgrace.

🤷🏻‍♂️

Hahaha omg. That’s hilarious. This isn’t 1990 where you have to adjust the antenna on the TV 🤦🏼‍♂️

I’m not gonna settle for this call quality. It’s ridiculous!

Not sure about the mode - I'm told that voice cuts in and out regardless of whether noise cancellation or transparency or just no turned off. I'm connected to my MacBook Pro.