AirPod Pro Microphone Call Quality

I have exactly the same problem and wherever is a bit noisy I can’t use my airpod pro and I had heaps of complaining about my voice as far as I have to use my phone.

its so annoying.

the other problem I have with my airpod pro is when I’m hearing something if voice is high I have noise on my airpod

generally I was so passionate to buy this airpod pro but it frustrated me.

I have to mention that I didn’t have the regular airpod.

My phone and airpods are up-to-date with the latest firmware, however I'm still having the same issue. This morning I was in a coffee shop just to talk to a customer service (for something else). They couldn't hear me, even in transparency mode. I had to remove airpods and talk with the phone itself. So annoying. If we can't use to make phone calls then indicate this when you're advertising the product, JUST SAY THIS IS ONLY FOR LISTENING TO MUSIC, AND PRICE IT ACCORDINGLY!!! THIS IS OBVIOUSLY FALSE ADVERTISING!!! I feel like an idiot, spent £269 for something that cannot be used!!!

APPLE DO SOMETHING, YOU ARE ONE OF THE RICHEST COMPANIES IN THE WORLD!!!

I’m glad I’m not alone in this experience with the microphone quality. I suspect it is a software issue. At least when I put the AirPods in the transparent mode the quality is significantly better. We all have seen at least two firmware updates and nothing changes...

As much as I love the AirPod Pros, they are impossible for phone calls in a noisy environment as the other party can’t hear you well. I always carry the regular AirPods with me too, in case I have to make a phone call.

I’m asking about the decibel level because I tried many recording around 89db and it’s not as bad as I thought at the beginning.

muffled voice, but pretty decent.

i posted my records some posts before these, check it out if you want.

im having the same problems!! I love my airpods pro but I hate how I can’t have a decent call using it. I bought it from another country so idk if the warranty is applicable on the country I’m staying in right now. APPLE PLS FIX THIS!

Same here. It seemed like they were working fine after the past iOS update but I was just on a call and they’re muffled. Even with the noise reduction disabled. I’ll just have to return them. It’s been two months and no mention of anything from Apple.

I have the same issue :( People reporting that they can not hear me clearly. While on previous version it is working much better. Apple, please fix this issue as based on the price it shouldn't be the case here.

Nope, that won’t work one bit! The pods are flawed from the get-go. Apple is oblivious to this and there’s no solution. We basically have an overpriced set of earpieces which are essentially useless for calls (THE MOST BASIC FUNCTION APPLE HAS SCR*WD UP!!!) Sony earpieces are better. ****, windows products are better. I’d trade my apple ecosystem any day for a system of equivalent specs.

I mentioned a response regarding this a couple weeks ago.

The issue is that the air pods pro noise canceling feature is for the sounds “you” hear. The noise canceling feature doesn’t do anything for the microphone itself.

Now more recently, I did see that the air pods pro 2 model tries to address this issue by adjusting the microphone to focus more on the users voice and less on ambient noise.

I want to reinforce, however, that the noise canceling feature on either model does not address this specific issue to any capacity.

@bbanic23, that is not the issue. No one is saying that the ANC should help with the microphone. The issue is that the mic design is horrible, and there is something amplifying background noises. Please read the following if you want to better understand what this issue is about https://forums.macrumors.com/threads/airpods-pro-microphone-scandal-edit-proof.2282717/

Oh I understand just fine. My reply is sufficient for the issue. Please go back and read through the 45 pages of comments and you will see that some people are misguided on the ANC for phone calls.

I can give you a more technical answer but it won’t change anything.

Apple attempted to correct the mic issue described in this thread through a firmware update. It doesn’t help much bc it is stretching the limits of the passive frequency filter tech inside the headphones. Basically what is happening is the mic is allowing too many frequencies to pass through the filter and so it sounds like certain noise is enhanced. Technically this is the way it’s supposed to work. Technically.

Now, apple has tried to address this issue with the version 2 air pods by upgrading its processor and enhancing the passive frequency filter to better cancel out unwanted background noise and focus more on the users voice.

The point I wanted to reinforce yet again so that others know, is that the ANC feature is in fact a separate feature, unrelated to the microphone quality.

-Regards

I have the same issue. I thougt that it was a weakness of the airpods pro and never have thought that it was a technical problem. Because I have the issue since the first day I started to use the product. After I saw this post here, yesterday I went to Apple store in Munich. They said, its been more than one year and I should have go there earlier. They only recommended me to send it to Amazon to request a repair. I am really disappointed.

the mic on mine is terrible: or is it????

Just tried recording my voice using non apple software and the microphone works perfectly, totally clear. (I used the free Voice recorder -Voz on my iPhone from the App Store and the standard voice recorder on an android phone).

Both picked up sound flawlessly using the AirPods Pro mic.

Use Phone call or apple voice recorder the recorded sound is terrible, you can barely hear me.

In summary the AirPods Pro mic is fine: the software is the problem

I have the same issue, I was told they cannot hear me at all when we were having the call. And also I can hear the sound like something inside the earphone is rolling when walking.

I get a new one from the Apple store, the strange sound is gone but the call quality is still not satisfactory enough.