Hi All.
Some days ago i decide to make a fresh install of macOS Catalina, everthing if fine, install without problems, configuration too, but when i try lo login on Apple Music or Podcast or Apple TV apps nothings happens, check the video.
I hope you can help me with this problem.
Best Regards
iMac 21.5", macOS 10.15
The problem is probably due to corrupt user databases, which are needed for the management of the logins of various Apple online services. Therefore, the workaround works with a new user. What helped me was the resetting of these databases. So, no new user profile or reinstallation is required. To do this open the terminal and enter the following commands. Then reboot and first log in to the relevant applications (Music, TV and Podcasts). Only then in the system settings again log in to iCloud. All applications connected to iCloud will be re-synced, which takes time especially with larger photo libraries and iCloud outsourced data.
sudo -v
***Enter Your Mac Password***
killall -9 accountsd com.apple.iCloudHelper
defaults delete MobileMeAccounts
rm -rf ~/Library/Accounts
killall -9 accountsd com.apple.iCloudHelper
***Should tell you at this point no matching processes found, after that reboot your Mac***
The problem is probably due to corrupt user databases, which are needed for the management of the logins of various Apple online services. Therefore, the workaround works with a new user. What helped me was the resetting of these databases. So, no new user profile or reinstallation is required. To do this open the terminal and enter the following commands. Then reboot and first log in to the relevant applications (Music, TV and Podcasts). Only then in the system settings again log in to iCloud. All applications connected to iCloud will be re-synced, which takes time especially with larger photo libraries and iCloud outsourced data.
sudo -v
***Enter Your Mac Password***
killall -9 accountsd com.apple.iCloudHelper
defaults delete MobileMeAccounts
rm -rf ~/Library/Accounts
killall -9 accountsd com.apple.iCloudHelper
***Should tell you at this point no matching processes found, after that reboot your Mac***
This is a known problem for some users. I was on the Apple support hotline for a few hours with different 2nd level supporters trying to solve this problem. The only solution for now is to perform a clean installation (formatting the harddisc and reinstall Catalina) or create a new user. Very disappointing.
Hi Serge
Thanks for all, this solve my problem, try the commands you share and all its fine, only the thing about login again on icloud and some configuration you lost but i can use Apple Music Again, thanks for all God Bless you.
Best Regards
Such a hassle, there should be zero reason why this has to happen. I tried it 3 times and it didn't work, finally, I noticed that after I rebooted and logged into my user, I was still logged into iCloud. Logged out of iCloud, performed the steps in Terminal and was finally able to log into Apple Music. Thanks for the tip.
Problem to Login on Apple Music, Podcast, Apple TV
