Hello. So my MacBook Pro restarts every night due to some kind of a problem. I can't figure out the reason from reading the report. Can anyone help me understand if this is a software or an hardware problem?
Thank you!
MacBook Pro 15”, macOS 10.15
Your Mac has experienced an extremely rare panic. I have never seen this posted here before.
But you have modified your already well-protected MacOS by installing this third-party scare-ware, and in my opinion, it is extremely likely to be the DIRECT cause of the panics:
loaded kexts:
com.metakine.handsoff.driver 4.4.0
.
Your Mac has experienced an extremely rare panic. I have never seen this posted here before.
But you have modified your already well-protected MacOS by installing this third-party scare-ware, and in my opinion, it is extremely likely to be the DIRECT cause of the panics:
loaded kexts:
com.metakine.handsoff.driver 4.4.0
.
Hi there, Quique_N.
I see that your MacBook Pro keeps restarting each night and you get a message that it restarted because of a problem. Good job in including the panic report, and I'm glad to help.
If your Mac restarted because of a problem -- This article provides the information and steps that you need when your Mac experiences a kernel panic.
Take care.
I fixed a Kernel Panic on my Macbook Pro by downgrading Microsoft Word from 16.31 to 16.29. This may work for you if you use Word.
Search in the MS Support for instructions. Many people are experiencing the same issue with macOS 10.15.1 and MS Word 16.31.
Yep. That was probably the cause. Uninstalled it and since then, everything seems to be normal.
Thank you for your comment!
cheers
MacBook Pro 2018 restarts every night because of a problem. Panic report attached.
