no pictures

Good evening all

When i go into itunes on my windows 10 laptop all the albums/pictures are grey

Any ideas please

Thank you all in advance

Windows, Windows 10

Posted on Nov 10, 2019 9:48 AM

Reply
2 replies

Nov 13, 2019 6:57 PM in response to Ramesta66

Hi Ramesta66,


It looks like you're having trouble with the artwork in iTunes, and I want to help.


Let's try the following steps:

1. Right-click on the desktop

2. Select Display Settings.

3. Change the 'Change the size of text, apps, and other items' to 100%

4. Log out

5. Test on next login.


Let me know if that solves the issue.


Thanks for using the Apple Support Communities.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

no pictures

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.