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Good evening all

When i go into itunes on my windows 10 laptop all the albums/pictures are grey

Any ideas please

Thank you all in advance

Windows, Windows 10

Posted on Nov 10, 2019 9:48 AM

Reply
Question marked as Best reply

Posted on Nov 13, 2019 6:57 PM

Hi Ramesta66,


It looks like you're having trouble with the artwork in iTunes, and I want to help.


Let's try the following steps:

1. Right-click on the desktop

2. Select Display Settings.

3. Change the 'Change the size of text, apps, and other items' to 100%

4. Log out

5. Test on next login.


Let me know if that solves the issue.


Thanks for using the Apple Support Communities.

2 replies
Question marked as Best reply

Nov 13, 2019 6:57 PM in response to Ramesta66

Hi Ramesta66,


It looks like you're having trouble with the artwork in iTunes, and I want to help.


Let's try the following steps:

1. Right-click on the desktop

2. Select Display Settings.

3. Change the 'Change the size of text, apps, and other items' to 100%

4. Log out

5. Test on next login.


Let me know if that solves the issue.


Thanks for using the Apple Support Communities.

no pictures

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