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Level 1

4 points

Apple TV won't restore or update.

My Apple TV just went blank (black screen) and it won't allow me to update or restore.

Apple TV 4, tvOS 13

Posted on Nov 12, 2019 11:18 AM

Top-ranking reply

Level 10

144,126 points

Posted on Nov 12, 2019 12:19 PM

Please restart your Apple TV and if necessary please reset it per the instructions in https://support.apple.com/en-us/HT202118

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