You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am grateful to the Swedish MacMini support, today when i had some hardware issues. The pointer did not follow the Macic Trackpad 2 move(ment).
The solution was propably to reset the SMC memory by physcally remove the power supply cord at the computer side.
Difficult to find out on support pages, have never even heard about the SMC memory.
Try this at home before calling or visiting Apple Support.
/Gustengren
Mac mini, macOS 10.13
Your link is perfectly correct, but is not mensioned in the link for bluetooth problem with Magic Trackpad 2. And therefore not approriatate for this issue. Follow the link https://support.apple.com/sv-se/HT204621 and subitem "Rörelserna för musen eller styrplattan är inte som väntat" . (My problem is that the blutooth Tr-Rx module in the computer get some memory overload, could solve i temporary with reset SMC). Physically remove the power cord on the computer, that works for a day.
To see that specific Apple Support Article for resetting the SMC,
go to > How to reset the System Management Controller (SMC) on your Mac - Apple Support
Yes, I have read the link, but i an trying to say its a hardware problem. I also installed a clean new system on an external disk, bought a new trackpad etc.. By the way I am also a computer expert since Macintosh+ and Sun Sparcstations.
/UlfDah
Ah... OK now I think, that I understand.
To clear the air, we here at Apple Support Communities are just other Mac user's like yourself.
(Personally I've been using and owned nothing but Mac's since 1985)
If you are sure that it is a hardware problem, then you will need to make a service appointment for your Mac Mini and Input Devices.
Good to know, thank you for responding back.
I will assume then, that you found > Om pekaren hoppar när du använder styrplattan, Magic Trackpad eller Magic Mouse - Apple-support
Problem with hardware ? Reset SMC
