Anyone not receiving in app purchase receipts from Apple?

Turned on for my iPhone & wasn’t there before. Who wants no receipt for credit card purchase with Apple subscriptions? This how they fixed the problem add with no announcements?

The last receipt I received was October 15th, 2019. The next charge I have from the iTunes store is for Apple Arcade on November 7th, when my free trial ended. I remember being surprised seeing the charge on my credit card, because I hadn't seen the receipt come through yet.

I don't think there are preferences or settings anywhere to disable receipts? I hope this is not somehow related to Apple Arcade.

My email account is gmail, which wasn't a problem at all for over a decade. I do use the "gmail + trick" to send iTunes email to a separate "mailbox", but since many of you are using other mail services, I doubt that is the cause either.

Hey all, I wanted to ask a couple questions regarding this problem to see if anyone else experienced the same or similar prior to this problem. In my case I pay USD $4.99 a month for a Boomerang subscription. I had originally been paying through Roku, but changed it to iTunes. Anyway, it had been working fine until last month (receipt, billing, etc.). Right before I stopped receiving my receipts, I noticed that my bill for the Boomerang subscription was slightly higher then norma, not a huge difference, but a few dollars. Usually I get charged a flat $4.99, that's what shows up on the bank site, and in the receipt. Last month I was charged $5.21 and didn't get a receipt. I checked the subscription price, and it hasn't change. The other thing is, all other purchases have been the expected amount. I am wondering if there is more then the receipt problem going on here as this happened right before I quit getting the receipts. Also note, I didn't get any kind of notification of a price change.

If anyone else has experienced similar, since this problem surfaced, please speak up.

Still no emails as of 12/16/2019. My last purchase was on 12/14/2019, iCloud storage (monthly purchase). I received my notice from AmEx that a charge was made on my account. But the apple email never arrived. Yes, it is inconvenient not to receive the receipt but I still can get the receipt from my iTunes account.

Purchase history for iCloud, iTunes & App Store only goes back to October for Apple ID. If receipts continue to not be sent in the future no one will be able to resend them for months before October. All purchases from Apple should have customer receive receipt immediately without having to request resend from Apple. Many people are not even aware they are not receiving receipts from Apple for iCloud, iTunes & App purchases. Apple for years sent receipt automatically for purchases then by end October 2019 they stopped to January 2020. It’s not been addressed or fixed by Apple. All customers being forced to go search down purchases & resend receipt they never received initially from Apple is wrong. With Apple TV, family sharing of iCloud, iTunes & App customers deserve to have Apple send receipts. When you make a online purchase you deserve a receipt. When your credit card or even iTunes gift card account is charged for anything you deserve a receipt from Apple. This problem is becoming worse the longer it goes on. Apple employees are not even aware it’s happening when you do contact support about it & therefore they are of no help to Apple customers. I first saw a Tweet about the subject which made me check if I had received receipts & saw I was not having Apple send them. Like many customers I pay Apple with multiple payment methods & not receiving itemized receipts for purchases including tax paid from Apple just makes me not want to spend money on Apple. Therefore I am returning 3 new products I purchased from Apple over confining problems with Apple. Not sure but how can you back up Apple devices if they got rid of iTunes to computer? Seems people are being forced to spend more money on iCloud by Apple design & engineering & money spent is not respected by Apple customers are paying. Imagine if any other company like Amazon didn’t send receipt for purchases if there are disputes about purchases what will customers do with no receipt. Theoretically if you didn’t receive a receipt for a purchase from Apple & paid money you can do a dispute with credit card for amount. Apple credit card isn’t failing badly at doing disputes correctly on merchandise purchased & never received from merchants if they do partial credit. Apple credit card isn’t forcing customer to pay in full even if they never received merchandise & only partial refund for purchase from merchant. Which is unheard of in disputes & shouldn’t be allowed by Apple credit card. Apple is profiting more then ever from customers in many ways & they do not respect money being paid to Apple when they do not send customers a receipt for their purchases for months.

Same issue here on January 15, 2020. No receipts since early November 2019. I didn't realize it until recently. I was actually hoping that we weren't spending any money in the App Store. It turns out we have spent a lot of money in the App Store and I had no idea (and no receipts to track, monitor, and budget).

I did get on chat with Apple Support today only to get the typical responses; check Spam folder, make sure the right email is on the account, etc. After confirming all of that, they did confirm that receipts *should have* been sent to me.

They said they reset something in the system I *should be* getting receipts again from now on. What I did after the call was go in to my account and resend all the receipts for the last 3 months (and it was a lot).

Something tells me I am going to have to manually check the account and send receipts to myself every few days (or at least once a week) until this issue is resolved.

I'm using Gmail and have not had any issues (at least not with getting receipts) before November of last year. Hoping Apple takes this seriously (I'm not sure of the law but is it a law that people have to be automatically given or sent a receipt/invoice upon purchasing?).

No receipts for Apple subscription payments, Apple iTunes & App Store purchases since end of October 2019. Can’t resend receipts for Apple subscription payments, like possible with iTunes & App Store purchases. Noticed resend receipts from Apple purchase history doesn’t go past October 2019 for Apple ID. No receipts from Apple continuing past January 2020, will it even be possible to resend receipt from Apple purchase history? If a purchase is made online merchant must send a receipt for purchase. Online Apple purchases when credit card or iTunes pass is being charged, means Apple needs to send customers receipts. Not heard of anyone who has got receipts after end of October. Which means Apple has a lot of customers for 3 months who have gotten no receipts & Apple has not addressed the issue with customers or publicly. Which could cause class action lawsuit against Apple by customers.

Get my receipt for iCloud only after logging into Apple ID then purchase history to resend receipt. Wasn’t sent to me automatically like it should have been when purchase was made.

Same is happening to me. It’s weird. Since the third last update which was in October I think.

I haven’t received any receipts for my iCloud storage or Apple Music since October. It’s very annoying and I hope they get this fixed soon.