AirPods Pro weird noise on one ear

Hi, I got a pair of AirPods Pro and as soon as out of the box one ear makes a weird scratching sound in noice-canceling mode. The weird scratching noise disappears if you are in regular no-noise-canceling mode. I tried another pair and it was also ok - no weird noise. I contacted Apple and they are reviewing the issue, but definitely there is something wrong in those. I also noticed the right problematic ear was running batteries twice as fast as the left one. Anyone with similar problems? Annoying as they are brand new and were bought for the noise canceling feature in the 1st place~

Posted on Nov 17, 2019 3:19 PM

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Posted on Feb 1, 2020 10:12 AM

I had this problem as well, but it is super easy to fix. Put both airpods back in the case with both of the modes off. Then hold the button in the back for 15 seconds until the light turns amber, connect the airpods with your phone again. And problem solved, no hissing noise in any of the Airpods. Hope this helped

114 replies

Dec 4, 2019 12:59 PM in response to Apple_User253

Mine is like a feedback noise from a speaker and happens when I switch between transparency and noise cancellation I took them to the store today, they will review them. Hopefully I will get a replacement.

Dec 3, 2019 8:36 PM in response to pungme

I do have the exact same problem is not a constant hissing noise like other have complaint, in my case is only on the left side and as you said when you press the AirPod makes that weird noise in my case other people can hear it, but when I removed the silicone tip and try doesn’t happened at all so it’s super weird

May 26, 2020 2:06 PM in response to eugelit1

I've got this exact same issue too. If I talk too loud, breathe weirdly, or even clench my jaw there will be an intensely annoying burst of static. Left ear only. I thought for a minute I had blown the speaker but I've noticed a lot of people have the same issue and have solved it by forgetting and reconnecting the Bluetooth. Sadly, that didn't work for me.


Any other suggestions or workarounds?

Jun 9, 2020 1:23 PM in response to eugelit1

I have exactly the same issue with my right Airpods Pro.

Weird scratching / echoing noise, sometimes to the extent I can feel it shaking in both NC and Transparency but not in Off mode.

Apple support is sending me new "ear tips" not new "AirPods Pro" to see if that fixes it which is ridiculous because we already tried the full set of small, medium, large eartips and even switching the ear tip with the left side (which works fine) did not resolve the issue.


Now I need to wait a week or so for those eartips to arrive and if they do not work, need to call again to make a replacement.

Dec 13, 2019 3:21 AM in response to eugelit1

I have the same problem since the purchase! It's a shame for Apple. Unfortunately I have no Apple Store in my country to visit it so writing here. I have constant problems with the right earphone in noise canceling mode. I constantly hear some terrible ultrasound, and it seems to me that it can even damage my ear. Is there any specific solution to this problem? Or should I just put up that I bought the trash for $249+?

I recorded a video where the problem is recognizable..

https://youtu.be/fYQsaz2fXkQ

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AirPods Pro weird noise on one ear

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