Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV app stuck on downloads screen

Hi all, my apple TV + app is stuck on the downloads screen. Is this a known issue. Have deleted the app and re downloaded it. Any ideas on how to link my Apple TV+ subscription to my phone?




iPhone X, iOS 13

Posted on Nov 19, 2019 7:18 PM

Reply
Question marked as Best reply

Posted on Apr 24, 2020 7:38 AM

This is how I got mine to work....

Go to Settings  > Cellular (right under bluetooth), scroll down to Apple TV then toggle Cellular Data on...

If a setting is off, iPhone uses only Wi-Fi for that service.

20 replies

Apple TV app stuck on downloads screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.