IPhone disconnects when importing photos

This is basic functionality that used to be seamless and easy. Clearly Apple wants you to buy cloud based storage or a new phone. You're insane if you think they're not aware of this glitch and able to correct it with ease. It's shameful practice.

This is my third day, experiencing with photos in iPhone and Mac OS.

1- I could manage to become the owner of my photos of my iPhone; rather than lease my own photos! Tedious, but I use air drop and now have all my photos on a USB disk.

2- I do have the same photos and perhaps another 120GB of photos on my MacBook.

the issue here is that all photos are there nicely and are even imported from my iPhone.

somewhat is my problem?

they are all in Photo App of MacBook. So when I back up, it is fine. But what happens if the MacBook pass it’s life time(6 years?) and not repairable, like my old MacBook. Then since all photos are on the backup, I need to buy another MacBook and restore! To restore photos! Rather expensive, unless you are one of those fans who always buy the latest Mac, etc..

I am not.

so practically everything is nicely setup but I am not the owner of my photos. I am leasing the photos.

so today I started to export the photos from photo app of my MacBook 2016,2GB ram.

it is another tedious manual work. But I have managed to export (JPEG) some of them.

it does it but after finishing its export, e.g 1000 photos. Photo app crashes. I force quit and start again.

i will be doing it until I have all my photos on USB disk and back them up, back up my own photos as photos not the whole Mac backup!

Continue....

photo app crashed and I could not access the option to force quit. So I restarted the Mac. When came back USB disk( WD 1TB) which was connected became corrupted! Mac did not recognise it. I boot into Windows and thanks to Windows, it repaired the USB disk and then I boot again into MacOS. How disappointing that Mac does not repair the USB Disk.

i really like MacOS, but here Windows have me a hand, otherwise all the photos were lost.

and NO I would not pay a penny for cloud.

I am still finding the same issues. I don’t know if anyone else is finding it. I am unable to transfer photos or Videos from my 12 Pro Max. I hang out a lot and have lots of memories but unable to save the photos and Videos on my PC. My IPhone connects to ITunes and works fine. But when I try to transfer photos it says (Device Unrechable). How will I be able to save my photos and videos.

It seems that when large amount of files and data is available on one particular folder. Copying files from it creates the problem. Cuz I tried individual folders from different time as the photos and videos from different time is saved on individual folder. When I tried to copy files from the folder which has occupied the highest amount of space from my phone to my PC, It actually disconnects my phone and says phone disconnected. Otherwise I have no issues transferring from other folders. Which has less files and occupying less space. I don’t know what is causing this issue. But definitely didn’t have this problem before.

i swear to christ with apple.....jesus almighty....why is it so difficult and incompatible??? i thought electronics and devices were supposed to get better with age and newer versions.....

why does my iphone cause me so much grief? why do i have to click this and that and navigate here and do 10 extra steps just to put my pictures on my pc because i have to do a factory reset due to ANY issue with this phone...........................

i'm just returning my iphone, and grabbing an android, any android, because any android would be better than an iphone. the motorola razr flip phone was better than the iphone.

I have the same problem, its weird so many have posted this issue and still the problem is not resolved.I also face the same problem. Apple should make users to move their contents according to their wish.

sorry if this is already answered in the 6 page replies. Has anyone checked this with Apple Care/Support team and asked them how to solve this ? I am using XS. I am equally frustrated like others with this problem.

iOS 15 is already installed on my iPhone but the problem of not transfering correctly still persist. It is incredible that Apple hasn't yet resolved the problem up to 2021 , which persist for more than 3 years.

Super helpful thread. I tried on my iPhone probably 20 times in the last year to transfer photos/videos. Never successful. Always assumed it was some issue with my port/cord/phone, so never pursued. Tonight, once I tried my work iPad, same issue. Glad I found this, and thanks.

The only thing I’ve found that works on my imac is to use the Image Capture app (it’s in the applications folder) and constantly use the phone during the upload to keep it from signing off.

Kraaaazeee man.,

the steps on the link do not work. Could this be an issue with the latest iOS 13 upgrade?

Mee too I’ve this problem too👍🏻

so does anyone that actually works for apple monitor this forum so they can give us solutions??

Thank you!! I am trying "keep originals" now, will report back asap.