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I keep trying to update my macOS High Sierra using the App Store

I keep trying to update my macOS High Sierra using the App Store. It say there is an update, however it will not update, gett a message that says An error has occurred The request timed out.(-1001). What to do?




[Re-Titled by Moderator]

iMac 27" 5K, macOS 10.13

Posted on Nov 20, 2019 1:43 PM

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Question marked as Top-ranking reply

Posted on Nov 21, 2019 10:29 AM

Try downloading & installing it in Safe Mide...


Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


https://support.apple.com/kb/DL2023?locale=en_US

10 replies

I keep trying to update my macOS High Sierra using the App Store

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