There is a cracking/popping sound when I play music/video using the mbp speakers, and jump to next song/video

I just got my 16 inch macbook pro. There is a cracking/popping sound when I play music/video using the mbp speakers, and jump to next song/video. Is this hardware or software issue?


[Re-Titled by Moderator]


MacBook Pro with Touch Bar

Posted on Nov 21, 2019 7:27 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2019 4:41 AM

just to repeat it because it might easily be over-read:

here 10.15.2 didn't help with the issue - the plops just sound a little different.

It helped setting the Audio-samplerate to 96 kHz in the Audio-Midi-Settings App.

Similar questions

230 replies

Apr 22, 2020 10:29 AM in response to daz800

Well it's understandable that you would feel apprehensive but ignoring updates is also risky as you're forfeiting security updates as well. I would recommend giving it a try. My MacBook is working great now. I bought it in late January and the popping sound was driving me nuts. I mean, not all the time because I don't always scrub through videos but I use my MacBook Pro for editing in Final Cut Pro and the popping was making me feel like it would blow the speakers. This latest 10.15.4 fixed everything. Haven't had a single popping sound since.

Dec 6, 2019 8:37 AM in response to liangfromrochester

it is indeed not limited to the new 16 inch. I can reproduce the same problem with a 2013 Macbook Pro 13 retina, albeit at a lower volume level. I believe it's more noticeable with the new 16 inch model just because it can produce more volume and more low end.


having said that, please add a tiny lag before the power circuit is shut down. I can imitate that by running Spotify in the background at zero volume, and popping issue can no longer be reproducing on Youtube.

Dec 26, 2019 5:26 PM in response to liangfromrochester

I fixed it.


I have owned a 2014 MacBook Pro 15 and bought a new MacBook Pro 16 today (2.3ghz I9, 16GB RAM). I run Ableton Live 10 for professional music production.


First Attempt (brand new laptop, failed): Used Migration Assistant to restore data from Time Machine. Sound was terrible - I had the clicking issues as well as other dropouts in Ableton Live.


Second Attempt (success): Factory Reset - which is a two step process. First delete your data (https://support.apple.com/en-us/HT208496) and then reinstall Catalina (https://support.apple.com/guide/mac-help/reinstall-macos-mchlp1599/mac).


If you used Migration Assistant / used an older mac backup on your new laptop, maybe this method will work for you too.

Feb 19, 2020 3:54 PM in response to liangfromrochester

What you describe sound again totally different to what this thread is about.


There is currently no solution that works for everybody. For me it only appears when scrubbing through a YouTube video.

If find it a bit disturbing but it’s no major issue for me. And it’s fixed when setting samplingrate to 48 or 96 kHz


I can only recommend writing feedback to apple and contact the support. The more people doing this the better.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

There is a cracking/popping sound when I play music/video using the mbp speakers, and jump to next song/video

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.